Daniel Nicolas Veras Alcantara
Madrid
Summary
My name is Daniel Veras. I am a 21-year-old currently studying Industrial Systems Engineering at Universidad Europea de Madrid. I am passionate about technology and sports. I am eager to gain work experience while pursuing my studies.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Officer
Centro Medico Alcantara y Gonzalez
Santo Domingo
01.2022 - 09.2022
- Resolved customer issues in an efficient and timely manner.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
Education
Industrial Systems Engineering -
Universidad Europea de Madrid
Madrid05.2026
Primary and Secondary Education -
Lux Mundi School
Santo Domingo06.2022
Skills
- Punctual
- Organized
- Enthusiastic
- Friendly
- Efficient
- Responsible
- Hardworking
- Disciplined
Certification
- SolidWorks, 2023
- Microsoft Excel, 2021
- PowerPoint, 2019
Personal Information
- Place of Birth: Santo Domingo, Dominican Republic
- Date of Birth: 01/22/04
- Gender: Male
- Nationality: Spanish
- Marital Status: Single
Skills
- Python
- C
- C++
- Java
- Matlab
- Back End Dev
- PLC
- SolidWorks
- Micrososft Excel
Timeline
Customer Service Officer
Centro Medico Alcantara y Gonzalez
01.2022 - 09.2022
Industrial Systems Engineering -
Universidad Europea de Madrid
Primary and Secondary Education -
Lux Mundi School
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