Motivated and proactive professional with a strong sense of responsibility. Skilled in multitasking and effectively communicating with individuals from diverse backgrounds. Seeking new challenges and adept at resolving problems efficiently. Reliable and accountable.
Overview
16
16
years of professional experience
Work History
Head of People & Sales Process (Remote)
Compliance Partners
Copenhagen
04.2023 - 10.2024
Developed and implemented recruitment strategies to attract the best talent.
Researched, identified and contacted potential candidates through various sources including job postings, social media and referrals.
Created and presented monthly reports to management on sales performance.
Analyzed data to identify trends in customer behavior and develop plans accordingly.
Managed daily operations of sales department, including supervision of staff members.
Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
Developed creative approaches to overcoming objections during the sales process.
Co-Founder, Head of Recruitment & COO (Remote)
SalesDRIIVN
London
01.2021 - 04.2023
Established relationships with key customers, vendors, and partners.
Recruited, trained, managed, and evaluated staff.
Negotiated contracts with suppliers for goods and services.
Identified areas of improvement in processes related to operations and sales activities.
Organized events such as conferences, trade shows, seminars.
Directed company-wide efforts towards achieving established goals and objectives.
Developed and implemented sales strategies to increase customer satisfaction and loyalty.
Managed a team of 10+ sales representatives, providing feedback on performance and coaching when needed.
Trained new hires on company policies, procedures, and processes related to sales operations.
Sales Developoment Representative
Leadoo Interactive Ads.
04.2020 - 11.2020
Establishing contact with cold prospects over telephone, email and social media outreach including video approach
Building & following up on pipeline
Building industry specific cadences based on best practices found online
Providing frequent feedback on the quality of the data as well as strategy in general
Identifying new ways to generate interest E.g.: slack groups, events and other activities
Sales Manager Delegates and Sponsorship (Remote)
Wisdom Events
Home Office/Remote worker
12.2019 - 04.2020
Actively approaching targeted business clients (telephone, email, social networks, events, etc.)
Generating new leads
Managing relationships with existing and prospecting clients
Conducting market research (analyse competitors, efficiency of sales strategies, etc.)
Commercial Manager - Delegates and Sponsorship Sales
Front Line Genomics
07.2019 - 10.2019
Researching attendees and generating sales leads
Working with the conference production team to develop an understanding of the event programme
Cold calling and selling to a list of prospective event attendees
Daily management and maintenance of sales records, ensuring they are kept up to date with attendees and details
Engaging with clients on the phone and developing lasting relationships
Working with the head of marketing on strategies to generate interest
Supporting delegates through the registration process
Making a high number of calls to meet daily KPIs
Senior Sales Executive - Exhibitions and Sponsorship
EasyFairs - Advanced Engineering Show
01.2019 - 07.2019
Building sustainable relationships with exhibitors (including face to face), to improve market knowledge and retention ratio, selling sponsorship and value-added services
In charge of updating & extending prospects database & delivering sales objectives
Responsible for account management and administration relating to bookings
Selling exhibition space and value-added products (both on and offline) to both previous and new exhibitors over the telephone and face-to-face
Support the UK sales team on specific projects to help grow the show in certain areas where necessary
Attend events and competitor events (both domestically and internationally) thereby maintaining relationships, expanding the database and prospecting for new business
Delegate Sales Team Leader
C5 Communications
06.2016 - 09.2018
Fulfilling all of Delegate Sales Executive responsibilities with amended KPI's
Keeping revenue spreadsheets and boards up to date
To be an example to all members of sales team
I.e
KPI's, CRM and time management
Responsible for ensuring individuals follow the strategy for the campaign clearly
Attend all DS briefings, gain industry knowledge and share with the team on an ongoing basis also to the ensure team understands the USP's of each event allocated
Assist the Delegate Sales Manager with recruiting, training and ongoing coaching/mentoring of team members
Assist in devising and lead DS team training sessions (sales technique, tactics, processes, motivation) as appropriate
Pitch, Qualification Objection Handling and Closing techniques
Persuasion with event-specific features
Side by Side coaching and further development of existing team members
CRM training
Help in identifying team members personal development needs
Work with DS reps and CPS to ensure conference targets are met
Provide sales support/mentoring of his/her DS team members, including: All DS reps meet or exceed all activity standards for delivering KPI's
Ensure standard practice of high-quality decision-making conversations
Delegate Sales Executive
C5 Communications
06.2015 - 06.2016
Working with the conference production team to develop an understanding of the event programme
Researching attendees and generating sales leads
Cold calling and selling to a list of prospective event attendees
Engaging with clients on the phone and developing lasting relationships
Daily management and maintenance of sales records, ensuring they are kept up to date with attendees and details
Working with the marketing department to convert inbound sales enquiries into leads
Achieving monthly and overall revenue targets
Making a high number of calls to meet daily KPIs, to be set by management
Supporting delegates through the registration process
Assistant Head Concierge
Durrants Hotel
08.2009 - 06.2015
Assisting guests with any type of enquiries and handling customer queries
Selling and organising tour activities and directing guests to sites and locations in London
Commission based sales of tickets for variety of attractions
Reserving theatre tickets and making restaurant reservations
Organising car transfers and airport pick up/drop off
In charge of training new starters
Ensuring all team tasks are carried out according to the Hotel standards
Supervision of the Lobby area and a small team of 5 porters
Safety Guard
Wembley Stadium
08.2008 - 08.2009
Crowd control
Collecting admission fees or tickets
Ensuring Health and Safety protocols are followed
Monitoring crowd behaviour
Assess potential threats
Education
Some College (No Degree) -
William Morris Sixth Form College
Hammersmith, London, UK
GCSE -
Phoenix High school
Shepherds Bush, London, UK
Gimnazjum w Suchym Debie
Gdansk, Poland
Skills
Proficient in Microsoft Office
Good knowledge of various CRM systems, Hubspot, Pipedrive, SalesLoft and others
Proficient in Collaboration Software Solutions
Great people skills
Conflict resolution
Motivator & Accountability monitor
Process Generation
Skilled Sales Person
Team building
Training & Development
Sales Coaching
Sales management
Hobbies and Interests
Photography
Tech
Team sports like football and basketball
Languages
Polish
English
Spanish
Timeline
Head of People & Sales Process (Remote)
Compliance Partners
04.2023 - 10.2024
Co-Founder, Head of Recruitment & COO (Remote)
SalesDRIIVN
01.2021 - 04.2023
Sales Developoment Representative
Leadoo Interactive Ads.
04.2020 - 11.2020
Sales Manager Delegates and Sponsorship (Remote)
Wisdom Events
12.2019 - 04.2020
Commercial Manager - Delegates and Sponsorship Sales
Front Line Genomics
07.2019 - 10.2019
Senior Sales Executive - Exhibitions and Sponsorship
EasyFairs - Advanced Engineering Show
01.2019 - 07.2019
Delegate Sales Team Leader
C5 Communications
06.2016 - 09.2018
Delegate Sales Executive
C5 Communications
06.2015 - 06.2016
Assistant Head Concierge
Durrants Hotel
08.2009 - 06.2015
Safety Guard
Wembley Stadium
08.2008 - 08.2009
Some College (No Degree) -
William Morris Sixth Form College
GCSE -
Phoenix High school
Gimnazjum w Suchym Debie
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