Daniel Martínez Borrega
Leganes
Summary
Adaptable IT Administrator with 15 years leading effective and efficient support teams. Skilled at enhancing and replacing outmoded and inefficient support policies and technologies. Expert at hands-on service for demanding projects. Dedicated to providing first-rate support experiences. Intelligent IT Manager with 4-years record of leadership experience in areas such as infrastructure development and management, application support and security optimization. Focused on satisfying customer needs through robust, innovative and forward-thinking solutions. Demonstrated success as operational leader, articulate communicator and practiced influencer. Collaborates across functions to outline and achieve project targets. Skilled in building solid business solutions based on methodologies and engineering principles. Complex problem-solver skilled in developing proposals, integrating technologies and managing projects. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Citrix Administrator
Anadat
09.2023 - Current
- Installed, configured and maintained Citrix XenApp servers for remote access.
- Monitored system performance and implemented corrective actions when needed.
- Provided technical support and troubleshooting to end users accessing applications via Citrix XenApp.
- Developed processes for automating administrative tasks related to Citrix XenApp deployments.
- Managed user profiles by creating and deleting accounts according to company policies.
- Maintained documentation regarding configuration changes, patching schedules.
- Tested new versions of applications prior to deploying them into production environments.
- Implemented patches or hotfixes for resolving compatibility issues between applications and the operating system.
- Optimized existing configurations by analyzing resource utilization trends over time.
- Evaluated current IT infrastructure to identify areas of improvement in terms of scalability and cost efficiency.
- Deployed new software applications through the Citrix XenApp platform.
- Designed architecture of a highly available Citrix environment using load balancing techniques.
- Created reports that tracked application usage across multiple locations and departments.
- Created technical design solutions for end users, consultants and contractors.
- Worked closely with end users to solve problems related to hardware and software.
- Investigated problems reported by users in order to identify root causes and develop solutions.
- Coordinated with vendors for obtaining licenses or hardware components necessary for upgrades or installations.
- Supported mobile devices such as iPads or tablets connecting remotely via VPN connections.
- Controlled operational IT budget and expenditures within department parameters.
- Communicated relevance of organizational goals, policies and procedures to IT department staff.
Citrix Administrator
Inetum
07.2020 - 09.2023
- Managed Windows Server OS updates on the Citrix XenApp server environment.
- Resolved user issues related to application access, printing, and other network services.
- Developed processes for automating administrative tasks related to Citrix XenApp deployments.
- Monitored system performance and implemented corrective actions when needed.
- Provided technical support and troubleshooting to end users accessing applications via Citrix XenApp.
- Installed, configured and maintained Citrix XenApp servers for remote access.
- Maintained documentation regarding configuration changes, patching schedules.
- Tested new versions of applications prior to deploying them into production environments.
- Implemented patches or hotfixes for resolving compatibility issues between applications and the operating system.
Citrix Administrator
DINSA
05.2018 - 07.2020
- Installed, configured and maintained Citrix XenApp servers for remote access.
- Provided technical support and troubleshooting to end users accessing applications via Citrix XenApp.
- Monitored system performance and implemented corrective actions when needed.
- Developed processes for automating administrative tasks related to Citrix XenApp deployments.
- Resolved user issues related to application access, printing, and other network services.
- Managed Windows Server OS updates on the Citrix XenApp server environment.
- Performed daily maintenance activities such as checking log files, monitoring disk space usage.
- Configured security settings in accordance with corporate policies and best practices.
- Deployed new software applications through the Citrix XenApp platform.
- Designed architecture of a highly available Citrix environment using load balancing techniques.
- Created reports that tracked application usage across multiple locations and departments.
Citrix Administrator
Freelance
02.2016 - 05.2018
- Installed, configured and maintained Citrix XenApp servers for remote access.
- Provided technical support and troubleshooting to end users accessing applications via Citrix XenApp.
- Monitored system performance and implemented corrective actions when needed.
- Developed processes for automating administrative tasks related to Citrix XenApp deployments.
- Managed Windows Server OS updates on the Citrix XenApp server environment.
- Performed daily maintenance activities such as checking log files, monitoring disk space usage.
- Configured security settings in accordance with corporate policies and best practices.
- Deployed new software applications through the Citrix XenApp platform.
- Designed architecture of a highly available Citrix environment using load balancing techniques.
- Created reports that tracked application usage across multiple locations and departments.
- Evaluated current IT infrastructure to identify areas of improvement in terms of scalability and cost efficiency.
- Optimized existing configurations by analyzing resource utilization trends over time.
- Implemented patches or hotfixes for resolving compatibility issues between applications and the operating system.
- Tested new versions of applications prior to deploying them into production environments.
- Maintained documentation regarding configuration changes, patching schedules.
- Managed user profiles by creating and deleting accounts according to company policies.
- Ensured secure access to sensitive data by implementing authentication mechanisms based on Active Directory credentials.
- Coordinated with vendors for obtaining licenses or hardware components necessary for upgrades or installations.
- Investigated problems reported by users in order to identify root causes and develop solutions.
- Worked closely with end users to solve problems related to hardware and software.
- Created technical design solutions for end users, consultants and contractors.
- Analyzed intricate server issues and supported large enterprise and business-critical applications.
Citrix Administrator
Serban
10.2015 - 02.2016
- Installed, configured and maintained Citrix XenApp servers for remote access.
- Provided technical support and troubleshooting to end users accessing applications via Citrix XenApp.
- Monitored system performance and implemented corrective actions when needed.
- Developed processes for automating administrative tasks related to Citrix XenApp deployments.
- Resolved user issues related to application access, printing, and other network services.
- Managed Windows Server OS updates on the Citrix XenApp server environment.
- Performed daily maintenance activities such as checking log files, monitoring disk space usage.
- Configured security settings in accordance with corporate policies and best practices.
- Deployed new software applications through the Citrix XenApp platform.
- Designed architecture of a highly available Citrix environment using load balancing techniques.
- Evaluated current IT infrastructure to identify areas of improvement in terms of scalability and cost efficiency.
- Created reports that tracked application usage across multiple locations and departments.
Education
High School Diploma -
Escolapios
Getafe06-2002
Languages
Spanish
First Language
Certification
- CCA Citrix
- MCSA
- CCNA Cisco
- ITIL
Websites
Timeline
Citrix Administrator
Anadat
09.2023 - Current
Citrix Administrator
Inetum
07.2020 - 09.2023
Citrix Administrator
DINSA
05.2018 - 07.2020
Citrix Administrator
Freelance
02.2016 - 05.2018
Citrix Administrator
Serban
10.2015 - 02.2016
High School Diploma -
Escolapios
- CCA Citrix
- MCSA
- CCNA Cisco
- ITIL
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