DANIEL LOY
Rojales
Summary
Resourceful professional with expertise in customer service and safety compliance. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
28
28
years of professional experience
2
2
Certifications
Work History
Executive Airport Transfers
Wrexham Executive Travel
Wrexham
10.2024 - 10.2025
- Navigated city streets efficiently to ensure timely passenger transport.
- Maintained vehicle cleanliness and functionality for optimal performance.
- Communicated effectively with passengers to provide excellent customer service.
- Managed fare collection and provided change accurately during rides.
- Utilized GPS technology to determine the best routes for travel efficiency.
- Followed safety regulations to ensure a secure driving environment for passengers.
- Handled cash transactions and maintained accurate records of daily trips.
- Greeted customers and provided assistance with luggage.
- Provided door-to-door service for passengers in a safe and courteous manner.
- Responded promptly to customer inquiries regarding transportation options and estimated travel time.
- Monitored traffic conditions to determine most efficient route.
- Cleaned vehicle regularly to maintain professional appearance.
- Offered assistance to disabled passengers and stowed wheelchairs and other equipment correctly.
- Performed basic maintenance tasks such as checking fluid levels or tire pressure at the beginning of each shift.
Company Director (Retail Off-License Business)
Owner
Liverpool
08.2012 - 08.2024
- Analyzed market trends to identify opportunities for expansion.
- Oversaw daily operations and ensured efficient workflow implementation.
- Coordinated financial planning and budgeting processes for sustainability.
- Managed the company's overall operations, including budgeting and financial planning.
- Created a positive work environment that fosters collaboration and innovation among employees.
- Monitored daily activities to ensure efficient use of resources.
- Recruited new staff members to fill vacant positions or create new roles as necessary.
- Provided leadership by setting an example through personal commitment to excellence.
- Interfaced with company staff and employees to increase morale and foster community atmosphere through promoting individual goal-setting and awareness of company objectives.
- Monitored industry trends to identify opportunities for expansion and innovation.
Car Delivery Driver (QVC Logistics)
Self Employed
London
01.2007 - 02.2012
- Working with the Mercedes-Benz UK dealer network delivering luxury vehicles.
- Ensured timely deliveries by efficiently navigating routes and grouping deliveries by area.
- Communicated delivery schedules and updates to customers, promptly resolving inquiries and issues.
- Received daily route assignments from dispatch, maintaining regular communication regarding delays.
- Conducted pre-trip inspections of delivery vehicles per company guidelines for safety compliance.
- Monitored fuel levels throughout shifts and refueled vehicles as needed.
- Cleaned interior and exterior of delivery vehicles to ensure optimal presentation.
- Drove safely in all weather conditions.
Graphic Designer
Freelance
London
08.1997 - 05.2007
- Created visually appealing designs for client branding and marketing materials.
- Collaborated with clients to understand design needs and project goals.
- Utilized Adobe Creative Suite to produce high-quality visual content.
- Managed multiple projects simultaneously while meeting deadlines efficiently.
- Developed graphics, logos and layouts for product illustrations, company logos.
Education
Arts Foundation
John Moors University
Liverpool06-1995
BTEC National Graphic Design
City of Liverpool Collage
Liverpool06-1992
GCSES
Calderstones Comprehensive
Liverpool06-1990
Skills
- Time management
- Effective communication
- Vehicle inspection and maintenance
- Attention to detail
- Dependability and responsibility
- Problem solving
References
References available upon request.
Certification
Uk Private Hire License
Timeline
Executive Airport Transfers
Wrexham Executive Travel
10.2024 - 10.2025
Company Director (Retail Off-License Business)
Owner
08.2012 - 08.2024
Car Delivery Driver (QVC Logistics)
Self Employed
01.2007 - 02.2012
Graphic Designer
Freelance
08.1997 - 05.2007
Arts Foundation
John Moors University
BTEC National Graphic Design
City of Liverpool Collage
GCSES
Calderstones Comprehensive