Daniel Ferrari
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
5
5
years of professional experience
Work History
INTERNATIONAL ACCOUNTS EXECUTIVE
TD Synnex
Barcelona
02.2023 - Current
- Primary point of contact for client inquiries and requests
- Address international client inquiries, concerns, and issues promptly and effectively
- Sales Operations
- Customer Relationship Management (CRM)
- Account Management
- Identified customer needs by asking questions and advising on best solutions
JR. ACCOUNT MANAGER
HOSCO
Barcelona
01.2022 - 01.2023
- Account Management
- Project Management
- Customer Success
- Onboarding Process
- Renewals
- Sales Presentations
- Acted as main point of contact in matters relating to client concerns and needs
MARKETING & CRM SPECIALIST
Giada Auto
Genova
01.2020 - 01.2022
- Digital Marketing
- Marketing
- Social Media Marketing
- Events ideation
- CRM
- Customer Relationship Management
- Lead Generation
Education
MASTER - E-COMMERCE & DIGITAL MARKETING MANAGEMENT
Radar Academy Business School
Bologna, ITBACHELOR DEGREE - PSYCHOLOGY
Università Degli Studi Guglielmo Marconi
Rome, ITSkills
- Logical reasoning
- Strategic planning
- Creativity
- Curiosity
- Adaptability
- Conflict resolution
- Empathy
- Time Management
- Problem Solving
- Self-motivation
- Teamwork
- Excellent communication
- Active listening
- HTML / CSS
- CRM software proficiency
- Social media
Languages
Italian
First Language
English
Proficient (C2)
C2
Spanish
Advanced (C1)
C1
Timeline
INTERNATIONAL ACCOUNTS EXECUTIVE
TD Synnex
02.2023 - Current
JR. ACCOUNT MANAGER
HOSCO
01.2022 - 01.2023
MARKETING & CRM SPECIALIST
Giada Auto
01.2020 - 01.2022
MASTER - E-COMMERCE & DIGITAL MARKETING MANAGEMENT
Radar Academy Business School
BACHELOR DEGREE - PSYCHOLOGY
Università Degli Studi Guglielmo Marconi
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