Daniel Delgado Tejeda
Madrid
Summary
Ambitious Restaurant Manager with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers.
Overview
11
11
years of professional experience
Work History
Restaurant General Manager
Manifesto 13
09.2023 - Current
- Set clear expectations and created positive working environment for employees.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Developed unique events and special promotions to drive sales.
- Negotiated with vendors to secure the best pricing on quality ingredients and supplies while maintaining cost control measures.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
- Maximized quality assurance by completing frequent line checks.
Restaurant Manager
Leña By Dani Garcia
06.2021 - 09.2023
- Carefully interviewed, selected, trained, and supervised staff.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
- Implemented cost-saving measures through streamlined processes, efficient scheduling, and strategic vendor negotiations.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Managed staff schedules and maintained adequate coverage for all shifts.
Head Waiter
Restaurante Noi
06.2019 - 06.2021
- Greeted new customers, discussed specials, and took drink orders.
- Increased sales significantly by upselling higher-end products to customers.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Restaurant Supervisor
Restaurante Viridiana
01.2019 - 06.2019
- Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
- Hired, trained and mentored staff to meet and exceed high quality standards.
- Controlled food costs and managed inventory.
- Managed inventory control, reducing waste and optimizing resources allocation.
- Controlled expenses and boosted profitability by managing food and labor costs.
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
Senior Waiter
Restaurante Pontrareas
02.2018 - 01.2019
- Cocteleria, Atencion de salon, Servicio, Pinceo
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Streamlined table turnover times by efficiently managing guest payments and assisting with bussing duties when necessary.
Bartender
Restaurante Puertalsol
10.2017 - 02.2018
Bartender
Cerveceria La Fontana
12.2014 - 08.2017
Bartender
Mcgills Snack Bar
05.2013 - 10.2014
Education
First Certificate(FCE) of Cambridge -
Callaghan School
01.2014
Bachillerato -
Instituto Superior Vocacional de Ciencias Exactas Vladimir Ililch Lennin
01.2012
Skills
- POS Terminal Operation
- Calendar and Scheduling Software
- Complaint resolution
- Recipes and menu planning
- Food plating and presentation
- Inventory Management Software
- Reservation Management
- Team Management
- Scheduling Staff
- Contract Negotiation
- Resource Allocation
- Front of House Management
Websites
Interpersonal And Communication Skills
- Experiencia en restauracion de primer nivel
- Experiencia con tpvs pdas y dispositivos electronicos
- Conocimientos de protocolo y etiqueta
- Conocimientos Avanzados de Cocteleria
- Completamente Bilingüe
- Experiencia en barra y en sala
- Capacidad de aprendizaje y de liderazgo
- Disponibilidad horaria total
- Conocimientos informaticos y uso prolongado de la suite Offimatica
Personal Information
- Date of Birth: 03/01/1995
- Gender: Masculino
- Nationality: Cubana
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Restaurant General Manager
Manifesto 13
09.2023 - Current
Restaurant Manager
Leña By Dani Garcia
06.2021 - 09.2023
Head Waiter
Restaurante Noi
06.2019 - 06.2021
Restaurant Supervisor
Restaurante Viridiana
01.2019 - 06.2019
Senior Waiter
Restaurante Pontrareas
02.2018 - 01.2019
Bartender
Restaurante Puertalsol
10.2017 - 02.2018
Bartender
Cerveceria La Fontana
12.2014 - 08.2017
Bartender
Mcgills Snack Bar
05.2013 - 10.2014
First Certificate(FCE) of Cambridge -
Callaghan School
Bachillerato -
Instituto Superior Vocacional de Ciencias Exactas Vladimir Ililch Lennin
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