Summary
Overview
Work History
Education
Skills
Selected CSR/Sustainability Projects
Websites
Languages
Certification
Timeline
Generic

DANIEL CASTRO-LÓPEZ

Barcelona

Summary

Sustainability and CSR/ESG professional with a strong record of enhancing social and environmental impact in Europe and Latin America. Skilled in leading ESG initiatives and integrating sustainable practices into corporate strategies. Experienced in stakeholder engagement through awareness campaigns and compliance programs. Focused on delivering measurable outcomes in social, environmental, and organizational performance.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Learning & Development Specialist | CSR Team Member | Digital Trust and Safety Analyst

TELUS International
Barcelona
01.2020 - 01.2025

Learning & Development Specialist

·Designed and executed onboarding, upskilling, and coaching programs for intern and international teams using LMS (Cornerstone).

·Enhanced competencies of 200 existing staff through advanced skill development sessions and mentored five trainers to elevate standards in facilitation and effective instruction.

·Monitored employee performance, revised learning materials, and maintained consistency with operational processes.

·Expert trainer in GenAI tool assessment, social media platforms, and digital trust and safety.

CSR Team Member

·Engaged team member contributing to social corporate responsibility and sustainability initiatives.

·Supervised the renewal of sustainability commitment in Barcelona + Sostenible program, confirming compliance with requirements and enhancing action plan.

·Proactively crafted proposals for life cycle analysis (LCA) concentrating on IT hardware, office waste management, and zero waste food in office.

·Contributed to the organization and implementation of the following programs:

· International Women´s Day week.

· Clean the beach.

· Looking for animal shelter volunteering.

· AURA foundation.

Digital Trust and Safety Analyst

·Specialized in identifying high-risk behaviors using advanced content moderation and behavioral analysis on social media.

·Coaching new analysts to promote training excellence and uphold procedural consistency.

·High-quality performer (98% accuracy), data integrity, user-focused decision-making.

Project Lead & Researcher University of Barcelona

Universitat de Barcelona
Barcelona
10.2014 - 11.2020

·Led international sustainability and ecosystem management projects (Spain, Mexico, Brazil).
·Trained and coordinated interdisciplinary teams; coached students.
·Communicated scientific results to non-specialist audiences and public stakeholders.

Education

Master - Corporate Social Responsibility & Sustainable Leadership

OBS Business School & University of Barcelona
Barcelona, Spain
01.2022

PhD - Ecology & Environmental Sciences

University of Barcelona
Barcelona, Spain
01.2019

Master - Sciences & Environmental Engineering

Universidad Autónoma de Nuevo León
México
01.2013

Bachelor - SciencesChemistry, Pharmacy & Biology

Universidad Autónoma de Nuevo León
México
01.2013

Skills

  • Circular economy principles
  • Life cycle assessment
  • ESG strategy development
  • Learning and development
  • Coaching and mentoring
  • Team management
  • Facilitation skills
  • Generative AI expertise
  • Sustainability initiatives
  • Learning management systems proficiency
  • Data analysis techniques
  • Office productivity tools
  • Google Workspace
  • Microsoft Office suite

Selected CSR/Sustainability Projects

Strategic Sustainability Plan - Zipolite Green Hotel, 2023, Mexico

·I developed the sustainability strategic plan for a boutique hotel in Mexico, from designing ESG-aligned objectives and policies, to providing environmental consulting.

Corporate Social Responsibility Plan - IOOX Company, 2022, Barcelona. 

·As Master's degree final project,  we developed a CSR plan applied to a real case study for a pharmaceutical company in Barcelona.

Languages

Spanish
First Language
English
Advanced (C1)
C1
Catalan
Intermediate (B1)
B1
French
Elementary (A2)
A2

Certification

Circular Economy - Sustainable Materials Management

Sustainable Fashion

Timeline

Learning & Development Specialist | CSR Team Member | Digital Trust and Safety Analyst

TELUS International
01.2020 - 01.2025

Project Lead & Researcher University of Barcelona

Universitat de Barcelona
10.2014 - 11.2020

Master - Corporate Social Responsibility & Sustainable Leadership

OBS Business School & University of Barcelona

PhD - Ecology & Environmental Sciences

University of Barcelona

Master - Sciences & Environmental Engineering

Universidad Autónoma de Nuevo León

Bachelor - SciencesChemistry, Pharmacy & Biology

Universidad Autónoma de Nuevo León
DANIEL CASTRO-LÓPEZ