Summary
Overview
Work History
Education
Skills
Gym
Languages
Timeline
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Daniel Alban Sandoval

Madrid

Summary

Dynamic Client Relationship Manager with a proven track record at XTB, excelling in effective communication and attention to detail. Strengthened client loyalty through proactive engagement and seamless onboarding. Additionally, as a Chef at IKEA, optimized food preparation processes while ensuring high standards of safety and quality.

Overview

11
11
years of professional experience

Work History

Client Relationship Manager

XTB
07.2022 - 04.2025
  • Maintained detailed records of all client interactions, ensuring accuracy in account management and reporting activities.
  • Developed strong rapport with clients through consistent follow-up and attention to detail.
  • Facilitated smooth onboarding experiences for new clients, guiding them through product setup and training procedures.
  • Strengthened client relationships by maintaining regular communication and addressing concerns promptly.

Chef

IKEA
03.2014 - 06.2022
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Maintained well-organized mise en place to keep work consistent.
  • Placed orders to restock items before supplies ran out.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Optimized food preparation processes, implementing time-saving techniques without compromising quality.

Education

MBA - International Finance

IEB
Madrid, Spain
05-2022

Skills

  • Cooking techniques
  • Attention to detail
  • Effective communications
  • Team collaboration
  • Kitchen equipment operation

Gym

I like to complement a healthy diet with sporting activity.

Languages

Spanish
Bilingual or Proficient (C2)
English
Intermediate (B1)
Dutch
Elementary (A2)

Timeline

Client Relationship Manager

XTB
07.2022 - 04.2025

Chef

IKEA
03.2014 - 06.2022

MBA - International Finance

IEB

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Daniel Alban Sandoval