Daniel Alban Sandoval
Madrid
Summary
Dynamic Client Relationship Manager with a proven track record at XTB, excelling in effective communication and attention to detail. Strengthened client loyalty through proactive engagement and seamless onboarding. Additionally, as a Chef at IKEA, optimized food preparation processes while ensuring high standards of safety and quality.
Overview
11
11
years of professional experience
Work History
Client Relationship Manager
XTB
Madrid, Spain
07.2022 - 04.2025
- Maintained detailed records of all client interactions, ensuring accuracy in account management and reporting activities.
- Developed strong rapport with clients through consistent follow-up and attention to detail.
- Facilitated smooth onboarding experiences for new clients, guiding them through product setup and training procedures.
- Strengthened client relationships by maintaining regular communication and addressing concerns promptly.
Chef
IKEA
Madrid, Spain
03.2014 - 06.2022
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
Education
MBA - International Finance
IEB
Madrid, Spain05-2022
Skills
- Cooking techniques
- Attention to detail
- Effective communications
- Team collaboration
- Kitchen equipment operation
Gym
I like to complement a healthy diet with sporting activity.
Languages
Spanish
Bilingual or Proficient (C2)
English
Intermediate (B1)
Dutch
Elementary (A2)
Timeline
Client Relationship Manager
XTB
07.2022 - 04.2025
Chef
IKEA
03.2014 - 06.2022
MBA - International Finance
IEB