Cynthia Mboya
Madrid,Spain
Summary
Detail-oriented professional with expertise in managing MS Office Suite and proficient in Zoom. Utilizes programs effectively to enhance productivity and streamline operations. Committed to leveraging technology skills to support organizational goals and drive efficiency.
Overview
13
13
years of professional experience
3
3
Languages
Work History
Hospital Porter
Acciona, Infanta Sofia Hospital
Madrid, Community of Madrid
03.2020 - Current
- Coordinated patient transfers between hospital departments, ensuring adherence to safety standards.
- Facilitated patient transfers between wards, ensuring safety and comfort during relocations.
- Escorted patients from reception to wards and rooms, facilitating smooth admissions processes.
- Supported nurses during emergencies, contributing to timely and effective patient care delivery.
- Collected and delivered medical gases to departments and ward areas promptly.
- Informed patients about necessary preparations before clinical procedures, ensuring understanding and compliance.
Home Nursing Aide
CLECE Foundation
Madrid, Madrid
12.2019 - 12.2019
- Monitored vital signs, contributing to early detection of health issues.
- Administered medication with precision in clinical setting, ensuring patient safety and adherence to protocols.
- Managed challenging behaviours whilst maintaining a calm demeanour.
- Ensured clean and safe environment by performing housekeeping duties.
event hostess
ADECCO
Madrid, Madrid
11.2019 - 11.2019
- Checked coats and personal items at events, providing convenience and enhancing guest experience.
- Managed registration desk, enhancing check-in efficiency on 29 and 30 November.
- Coordinated support for Spanish association meeting, ensuring seamless experience for directors and directors of photography
- Demonstrated knowledge of venue layout, assisting guests with directions when necessary.
nursing assistant
Humanitate
Pozuelo, Community of Madrid
07.2019 - 10.2019
- Delivered elderly care and supported daily living needs consistently each shift, ensuring comfort and safety.
- Monitored and recorded vital signs and other metrics to inform care team of patient progress.
- Coordinated medication control routines and monitored adherence to care plans, contributing to patient well-being.
- Collaborated closely with healthcare team to ensure comprehensive patient care.
- Assisted with front desk operations, greeting visitors and managing phone calls, carried out hygiene care, and handled animation activities.
Cyber Cafe Manager
Youth On The Move
Nairobi, Kenya
01.2014 - 06.2018
- Guided customers in navigating software applications, enhancing their user experience.
- Promoted digital literacy by providing basic IT training sessions for customers unfamiliar with computers or specific applications.
- Troubleshot minor computer issues, ensuring uninterrupted user experience.
- Handled customer inquiries, facilitating prompt resolutions to technical issues.
- Addressed complaints promptly, enhancing customer relations over time.
- Coordinated customer management tasks to streamline service delivery.
Receptionist, waitress, manager
Dove Corn Hotel
Nairobi, Kenya
07.2016 - 12.2016
- Delivered attentive service in restaurant and cafeteria, contributing to positive guest experience.
- Managed phone calls, resulting in effective communication flow within the company.
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
- Organised invoices, payments, orders and stock for hotel and restaurant, ensuring smooth operations.
- Executed data entry tasks while meeting strict deadlines, supporting operational efficiency.
Education
Sociosanitary Care for Dependent P. in Social Institutions - Health care
Lares Foundation
06.2019
Basic Geriatrics Course - Health
ADRA Foundation
02.2019
Orientation in Hospitality - Hospitality
Prime Stuff Limited
06.2017
Diploma in Hotel Management - Hospitality
Nairobi Aviation
11.2012
Cabin Crew - Hospitality(Aviation)
Nairobi Aviation
11.2011
Skills
- Competent management of MS Office Suite
- Proficient in Zoom
- Effective program utilization
Languages
English
Spanish
Swahili
hobbies
Traveling, dancing, singing, reading.
Aptitudes
I am responsible, energetic and proactive. I learn fast and I am always willing to lend a hand where I need ask.
Affiliations
- travelling, singing , reading ,
References
References available upon request.
Work history
6 months,4 years and 6 months,4 months,1 month,1 month,6 years and 5 months
Languages
6,5,6
Timeline
Hospital Porter
Acciona, Infanta Sofia Hospital
03.2020 - Current
Home Nursing Aide
CLECE Foundation
12.2019 - 12.2019
event hostess
ADECCO
11.2019 - 11.2019
nursing assistant
Humanitate
07.2019 - 10.2019
Receptionist, waitress, manager
Dove Corn Hotel
07.2016 - 12.2016
Cyber Cafe Manager
Youth On The Move
01.2014 - 06.2018
Sociosanitary Care for Dependent P. in Social Institutions - Health care
Lares Foundation
Basic Geriatrics Course - Health
ADRA Foundation
Orientation in Hospitality - Hospitality
Prime Stuff Limited
Diploma in Hotel Management - Hospitality
Nairobi Aviation
Cabin Crew - Hospitality(Aviation)
Nairobi Aviation