Summary
Overview
Work History
Education
Skills
To play the Piano,read and spend time with my family.
Languages
Timeline
Generic
Kin Anderson De Los Santos Moreta

Kin Anderson De Los Santos Moreta

Málaga

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

16
16
years of professional experience

Work History

Supervisor

Only You Hotel Málaga
11.2021 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Achieved results by working with staff to meet established targets.
  • Developed and implemented customer service policies to enhance satisfaction.
  • Solicited customer feedback to identify and improve on areas of weakness.

Manager

PALMERAL Restaurant
10.2019 - 03.2020
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Maitre

La Borraja Restaurant
01.2017 - 09.2019
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Used cash registers and credit card machines to cash out customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Verified prepared food met standards for quality and quantity before serving to customers.

Maitre

Saffron Restaurant.
01.2008 - 10.2010

Education

Degree in Accounting -

AUTONOMOUS UNIVERSITY OF SANTO DOMINGO (UASD)
Dominican Republic

Skills

  • Priority Management
  • Business Administration
  • Department Organization

To play the Piano,read and spend time with my family.

 

I like Latin music

I usually listen to audiobooks lately

My family is the most important thing in my life

Languages

Spanish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)

Timeline

Supervisor

Only You Hotel Málaga
11.2021 - Current

Manager

PALMERAL Restaurant
10.2019 - 03.2020

Maitre

La Borraja Restaurant
01.2017 - 09.2019

Maitre

Saffron Restaurant.
01.2008 - 10.2010

Degree in Accounting -

AUTONOMOUS UNIVERSITY OF SANTO DOMINGO (UASD)

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Kin Anderson De Los Santos Moreta