Summary
Work History
Education
Skills
Languages
Current Occupation
Timeline
Generic
Cristina Irina Tortosa Burtseva

Cristina Irina Tortosa Burtseva

Murcia

Summary

Proven project management and communication expertise honed at the University of Murcia, leading the VIMUR accommodation platform. Adept in cultural awareness and language proficiency, I excel in dynamic environments, evidenced by surpassing sales objectives at Hispabérica Real Estate by 20%. My dependable nature and adaptability ensure consistent achievement and client satisfaction across roles.

Work History

Administrative at the Erasmus Department

University of Murcia
  • Head of VIMUR, a platform that offers accommodation to international students.
  • Provided excellent service and attention to international students, whether face-to-face or through phone conversations.
  • Management of student documentation, using email, and Excel.

Real Estate Agent

Hispabérica Real Estate
  • Sold properties, both in the city center of Murcia and on the coast (Mar Menor Beach), interacting with foreigners.
  • Provided client guidance regarding market conditions and the entire buying and selling process.
  • Maintained updated knowledge of local real estate markets.
  • Facilitated deals between sellers, buyers and brokers for maximum profits.
  • Responded promptly to client inquiries via phone or email.

Shop Assistant

JD Sports
  • Responsible for the textile section: men, women, children and babies
  • Responsible for the fitting rooms
  • Achievement of weekly and monthly sales objectives
  • Monitored and reported any security issues or thefts to the manager.
  • Greeted customers and provided assistance with product selection.
  • Utilized the POS system.

Shop assistant

Kiabi
  • Responsible for the men's, women's, plus-size, children's, and baby sections.
  • Responsible for the fitting rooms.
  • Utilized the POS system.

Waitress

Granier Coffee Shop - Bakery
  • Greeted customers and provided menus.
  • Organized take-out orders efficiently according to customer requests.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Utilized the POS system.

Waitress

Vegan Queen Restaurant
  • Greeted customers and provided menus.
  • Organized take-out orders efficiently according to customer requests.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Set up tables with cutlery, plates, glasses, and condiments before opening hours.
  • Utilized the POS system.

Education

Bachelor's Degree - English Studies

University of Murcia
06-2025

Erasmus Studies - English Studies

Adam Mickiewicz University
Poznań, Poland
06-2024

Social Sciences Baccalaureate - Bilingual English Modality

IES Alfonso X El Sabio
Murcia
05-2021

High School Diploma -

IES Alfonso X El Sabio
Murcia
06-2019

Skills

  • Communication skills
  • Project management
  • Language proficiency
  • Cultural awareness
  • Dependable and responsible
  • Flexible and adaptable

Languages

  • Spanish, Native
  • Ukrainian, Native
  • English, C1-C2
  • Russian, C1
  • Italian, A2
  • Polish, A1

Current Occupation

English Studies student/ Working at the Erasmus department

Timeline

Real Estate Agent

Hispabérica Real Estate

Shop Assistant

JD Sports

Shop assistant

Kiabi

Waitress

Granier Coffee Shop - Bakery

Waitress

Vegan Queen Restaurant

Administrative at the Erasmus Department

University of Murcia

Bachelor's Degree - English Studies

University of Murcia

Erasmus Studies - English Studies

Adam Mickiewicz University

Social Sciences Baccalaureate - Bilingual English Modality

IES Alfonso X El Sabio

High School Diploma -

IES Alfonso X El Sabio

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Cristina Irina Tortosa Burtseva