Summary
Overview
Work History
Education
Skills
Software
Certification
Tools
Achievements
Additional Information
Work Availability
Languages
Work Preference
Websites
Timeline
Hi, I’m

Cristina Mateos Santos

Product Manager
Málaga
Cristina Mateos Santos

Summary


Enthusiastic Product Manager with a detail-oriented and thoughtful approach to defining requirements, adding value, outlining specifications and working with cross-functional teams to bring high-quality, innovative, digital products for customers. Good planner and problem-solver with technical background and in-depth understanding of digital products. Ready to offer more than ten years of experience as a software developer and since 2017 as Product Owner and Product Manager.

Overview

19
years of professional experience
4
Certifications
2
Languages

Work History

Moneytrans
Málaga

Product Owner / Product Manager
01.2022 - Current

Job overview

  • Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
  • Coordination of the company's OKRs under the product vision, ensuring a focus on internal customers and users. Always keeping in mind the safety and performance of the system.
  • Communication with all internal and external stakeholders to discuss and define detailed requirements.
  • Designing flows where the customer experience and value delivered is optimised.
  • Managing dependencies and risks together with the delivery manager, ensuring successful delivery.
  • Working hand in hand with product team, technical leads, support, UX/UI, QA, marketing, sales and compliance.
  • Documentation of functionality in Confluence, promoting transparency and knowledge sharing.
  • Proactive incident management, minimising negative impact on the business through clear and effective communication.
  • Data analysis to identify patterns and answer the ‘what’ and ‘why’ of key issues across user flows to improve the conversion funnel.
  • Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
  • Translated technical requirements into user stories, bridging gap between development teams and non-technical stakeholders.
  • Conducted market analysis to identify opportunities for product innovation, keeping company ahead of trends.
  • Implemented Agile methodologies for more efficient project management and team collaboration.

Freelancer
Málaga

Product Owner / Delivery Manager
09.2017 - 12.2021

Job overview

  • Oversee entire product deployments from vision and creation to rollout and delivery.
  • Owned and prioritized product backlog.
  • Coordinated with software developers, marketing and design to create custom applications to achieve client goals.
  • Travel to manufacturing facilities to evaluate product creation and point out potential issues.
  • Documented each step in product's design process for use in manuals.
  • Contact proper stakeholders to share improve, value, changes to project scope and timelines.
  • Suggest enhancements to product design that improve user experience.
  • Convert project specifications into drawings and other materials that will be used to create product.
  • Manage multiple projects effectively in demanding environment with tight deadlines.
  • Brainstormed with peers and other members of design team to determine enhancements and product features.
  • Create plans and communicate deadlines to ensure projects were completed on time.
  • Provide exceptional level of service to each customer by listening to concerns and answering questions.
  • Work with customers to understand needs, add value and provide excellent service.
  • Management of multidisciplinary teams: Marketing, Software, Design and User Experience.
  • Use of Agile Methodology (SCRUM).
  • Design of Marketing Digital, SEO, SEM, Content Marketing.
  • A/B Testing.
  • Talks, training and communicator of applied technologies and successes achieved.
  • Winner of awards for innovation in digital product.
  • Increase of sales in all of them.

Moneytrans
Málaga

Software Engineer
09.2007 - 09.2016

Job overview

  • Orchestrated efficient large-scale software deployments.
  • Adjusted design parameters to boost performance and incorporate new features.
  • Worked with customers for needs analysis, proposal development to produce best software.
  • Installed and configured software applications and tested solutions for functionality.
  • Exhibited strong technical aptitude and application expertise resulting in optimized performance, continuous improvement recommendations and product innovation.
  • Collaborated with clients to define solution requirements, accounting for applicable development variables.
  • Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
  • Analyzed proposed technical solutions based on customer requirements, budget and product goal.
  • Collaborated with business unit team members to design new applications system to enhance client requirements for computing capabilities.
  • Partnered with development team on product development, application support plans and prototype programs.
  • Communicated with third-party product owners to illustrate deficits and bottlenecks within existing software.
  • Checked client code for bugs and weaknesses using approved troubleshooting methods.
  • Consulted regularly with internal customers on application development project status, new project proposals and software-related technical issues.
  • Established good communication between different departments.
  • Financial environment.
  • Improving software in accounting, compliance and call center.
  • Using Microsoft .NET C# and SQL Server.

Accenture
Málaga

Software Developer
06.2006 - 04.2007

Job overview

  • Developed software for both desktop and mobile operating systems.
  • Participated in cross-functional projects while working in lean development environments.
  • Participated in software field testing to verify in-situ performance of developed projects.
  • Using Microsoft .NET and SQL Server

Education

Malaga University
Malaga

Engineering Technology from Computer Engineering
09.2001 - 2006.09

University Overview

Microsoft
Malaga

Master from Microsoft .NET And SQL Server
09.2005 - 2006.06

University Overview

EFEM
Malaga

Master of Business Administration from Master in Direction And PYME Management
09.2012 - 2013.06

University Overview

Ecommaster
Valencia

Master from Ecommerce And Digital Marketing
09.2016 - 2017.06

University Overview

Skills

Software

Microsoft NET

SQL Server

Javascript

HTML

CSS

C#

Certification

Scrum Master

Tools

Tools
  • Software Developer: Microsoft .NET Framework, Visual Studio, SQL Server Management Studio, Windows Server 2012, Windows SDK.
  • Product Owner: JIRA, Confluence, Figma, Lucidchart, Hotjar, Trello
  • Digital Manager: Google Analytics, Google My Business, Google Trends, Google Search Console, Google AdWords, Facebook Ads, Social Listeners, Microsoft Power BI, Microsoft Visio, Ahrefs, Sistrix, Semrush, Hotjar, Usertesting, Mailchimp.

Achievements

Achievements
  • Excellent Academic Record
  • Honor Registrations
  • Study Scholarships
  • Language Scholarships Stays Abroad
  • I Entrepreneurship Award
  • I Andalusian Autonomous Award
  • Appearances in Press, Radio, TV and presentations for the Awards received
  • Recognitions and Distinctions for Product Innovation

Additional Information

Additional Information
  • Immediate incorporation
  • Availability to travel
  • Driving license
  • Own vehicle
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

Spanish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)

Work Preference

Important To Me

Flexible work hoursWork-life balanceHealthcare benefits4-day work week

Websites

Timeline

Product Owner / Product Manager
Moneytrans
01.2022 - Current

Scrum Master Product Owner

11-2021

Scrum Master

08-2021

Advance Agile Management

06-2021

Marketing Project Manager

05-2021
Product Owner / Delivery Manager
Freelancer
09.2017 - 12.2021
Ecommaster
Master from Ecommerce And Digital Marketing
09.2016 - 2017.06
EFEM
Master of Business Administration from Master in Direction And PYME Management
09.2012 - 2013.06
Software Engineer
Moneytrans
09.2007 - 09.2016
Software Developer
Accenture
06.2006 - 04.2007
Microsoft
Master from Microsoft .NET And SQL Server
09.2005 - 2006.06
Malaga University
Engineering Technology from Computer Engineering
09.2001 - 2006.09

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Cristina Mateos SantosProduct Manager