Cristina Margarida Lopes de Oliveira

Integrated as part of the global Center of Excellence team, the primary focus of my position is supporting the local HR teams to ensure compliance with employment laws and regulations across the locations where Evolution operates and understanding/ establishing and maintaining the Company HR standards and best practices, promoting its implementation to boost ethical and regulatory compliance across the Organization.
• One of the main tools designed to ensure Compliance with Company standards and legal requirements is a detailed check-in process (internal auditing), comprising the establishment of expectations in new Company locations, annual check-ins across all Company locations and following up on the progress of local HR teams, ensuring global support needs are identified and addressed.
• Collaborate with HR Function Leads to review and maintain the required internal control mechanisms to ensure local HR teams establish and follow Company practices and procedures.
• Reviewing, communicating, and implementing Group Policies, such as the Global HR Policy, Whistleblowing Policy and the Company Code of Conduct, in collaboration with Senior Stakeholders.
• Establishing and maintaining systems for document control to guarantee the quality of the HR information and compliance with Company and regulatory standards.
• Delivery of training programs focused on the Company HR systems and platforms and other compliance related matters.
• Providing guidance to local HR teams on legal matters related to HR, such as discrimination, bullying and harassment, working as an escalation point when required.
• Keep track of key HR metrics to assess compliance levels and identify risks and areas for improvement. The preparation of this information is done on a yearly basis with consequent report submission to the required external Entities, such as external auditors.
Ad Hoc Projects:
• In collaboration with the Global Compensation & Benefits team, I’ve supported the local HR team in Spain in the design and establishment of a salary structure, in line with the WTW methodology.
• In collaboration with the Global Compensation & Benefits team, I worked on a comprehensive overview of locally provided benefits across all Company Entities, enabling a comparison of benefit levels and identifying opportunities for cost-benefit optimizations through global contract negotiations.
• Since October 2024 I’ve been acting as an HRBP, providing remote HR support to a team based in Murcia. My main responsibilities are:
o Addressing complex employment matters in collaboration with internal (local Operations Manager, and the Country Operations Manager) and external (client’s HR team) stakeholders, by providing guidance on employee relations topics and ensuring compliance with applicable regulations and Company best practices.
o Acting as a key liaison to resolve issues arising from labor inspections and Employee Committee concerns.
o Partnering with the Operations Manager and client’s HR team to navigate and implement significant modifications to working conditions, ensuring alignment with labor laws, company standards, and operational needs.

Acting as the link between the HR Function and the Business, I was responsible for the delivery of the overall HR services, policies and procedures for Fugro Marine (UAE, Qatar and KSA) with the support of a team of 3 HR Coordinators. My areas of responsibility included:

• Recruitment: Leading the recruitment and ongoing development and retention of workforce
• Employee Relations: Supporting and advising employees and managers in cases of poor performance, discipline and/or grievance
• Preparation of offer letters, employment contracts and negotiation of financial conditions
• Pay and Benefits: Contribute to setting and achieving company’s business objectives from an HR perspective
• Preparation, in collaboration with the Senior Management Team, of salary reviews for office based and offshore employees
• Performance Management: Advise employees and managers on the policies applicable in terms of Performance
• Management and monitor compliance with policies, procedures and timelines established
• L&D: Liaise with functional/departmental managers to understand L&D needs
• Ensure that L&D needs and requests were addressed and attendance and certificates were properly recorded and kept
• Partnering with the existing Business Lines and Service Lines, assisting and advising Managers and Employees of all
• HR related matters
• Monitor, measure and report on HR issues, opportunities, development plans and achievements within agreed formats and timescales, to the Senior Management Team
• Succession Planning: Driving the company’s succession planning implementation by making sure evaluations are delivered by the appropriate supervisors in a timely and professional manner, with a focus on areas to grow and improve
• Support to Leadership Development Programs: Delivery of coaching sessions to Senior and Middle Managers as part of the company’s leadership development program
• The focus of the sessions is the interpretation and constructive understanding of the inputs received as part of 360 feedback assessments
• Execute the MEI downsizing strategy in 2020/ 2021 (which affected over 100 positions across Abu Dhabi, KSA and Qatar) ensuring it abided by the Local Labour regulations;

Main Accomplishments:

✓ Successful HRIS Implementation: Acting as a Local Project Lead, I was involved in the entire lifecycle of implementation of

Workday, from the design of the different modules, informing and advising PwC of local requirements and regulations; data

gathering; communication and training of Managers and Employees; to management of the support provided to users after

the implementation.

✓ Implementation of several Employee Engagement initiatives: including several wellness actions and programs (which included

the organization of a fundraising campaign focused on breast cancer; a weight loss competition; a campaign focused on men’s

health – Movember, amongst others); employee satisfaction surveys and the creation of a monthly HR newsletter.

✓ Improvement of the efficiency of Recruitment Services provided: Decreased the dependency of external agencies and man

power providers. A new recruitment procedure was created with roles, responsibilities and timeframes clearly defined. A new

system of metrics to measure the efficiency of the HR support was implemented.

✓ Review and standardization of company’s policies and procedures following an internal organizational restructuring process.

✓ Delivery of a regional L&D initiative focused on the implementation of a redefined set of corporate values and strategic

behaviours.

Key HR advisory and delivery of key HR processes to local staff members placed at the British Embassies/ Consulates across the region, contributing to talent capability growth and HR strategic delivery

• My responsibilities included:
• Employee Relations: Local staff policies review, ensuring consistency with the local labor law, in partnership with Senior
• Management teams, other HR colleagues and HRD London; support Senior Managers in disciplinary cases, evaluating the severity of the situations and providing them the required guidance and information about local legal procedures
• Performance and Talent Management: Preparing materials to support appraisal cycles; building a communication plan to assure that all the staff members have the information and knowledge necessary to complete performance appraisals; providing management information about appraisal completions and other key data; sharing best practices across the region and providing advisory to Line Managers to assure the quality control of performance appraisals
• HR Enquiry service: respond to enquiries from local staff in the region within relevant SLA targets
• HR Processes & Systems: update Prism HR (Oracle) on employee new hires, departures, and changes in personal circumstances
• Run Prism reports to support local HR teams and leadership on workforce planning
• Turnover Analysis: Preparation of turnover reports and analysis of the outcomes of the report and exit interviews
• JEGS assessor (job evaluation and grading support assessor): Analysis and evaluation of staff grades to support changes in local staff roles and respective salaries and the creation of new positions within the network
• Pay and Benefits: Participation in a data collection exercise in order to provide HRD team further inputs on the pay and benefits conditions of staff members across the region and support decisions in terms of salary reviews.

Main Accomplishments:

✓ As part of the team responsible for the setup of two HR shared services centres (Europe & Central Asia and MENA)

I’ve been able to manage high-level engagement with senior stakeholders and partners across both the regions.

✓ Support organizational change by ensuring local staff in the regions are informed and understand the procedures

involved in the performance management system.

✓ Implementation of best practices across MENA region in terms of performance management validation.

✓ Support Posts in the review of the terms and conditions applicable to local staff, ensuring compliance to local labor law

Bravemind is a Human Resources Consultancy company, focused in attracting, developing and retaining Talents, which delivers solutions in several areas of expertise, such as executive search, recruitment and selection and behavioral training.

• As a Researcher at Bravemind I was responsible for executive search and recruitment and selection projects, which involved market research activities; contacting and interviewing the candidates; talent mapping; preparation of evaluation reports; carrying out salary surveys; and presenting job offers to selected candidates at the end of the recruitment process.

S24 Group is a human resources consultancy company oriented towards the health services market. The company’s main clients come from the public sector, i.e Hospitals, health clinics and prisons.

• As part of the team responsible for the management of the medical staff in prisons, my main duties included recruitment and selection; organization of shift scales; answering staff queries; payroll; and client support.

Multipessoal is a holding company which delivers solutions in temporary work, outsourcing and technical recruitment → I was integrated in the temporary work structure, managing a group of clients from different areas i.e Pharmaceutical, logistics and retail.

• My main responsibilities were: recruitment and selection; contract drafting; payroll; client advisory; front office tasks; and back office tasks such as social insurance admissions and database management.

Capgemini is a multinational company and one of the major providers of consulting, technology and outsourcing services.

• As an Intern my role involved providing support in recruitment and selection activities (contacting universities to obtain lists of recent graduates, contacting candidates and scheduling interviews); assisting in training activities; and preparation of on-boarding sessions
• I was also responsible for the development of a performance management system and data management.