Craig John Fenwick
Fuengirola
Summary
Versatile Holiday Consultant skilled in booking management and client relations. Recognized for effective communication and time management, consistently delivering exceptional service and support to travellers.
Overview
35
35
years of professional experience
Work History
Holiday Consultant
PDC rentals
Puerto del carmen
01.2014 - 01.2025
- Coordinated holiday rental bookings and customer inquiries efficiently.
- Managed reservations and scheduling through booking software systems.
- Communicated with property owners to ensure listing accuracy and availability.
- Provided expert advice on local attractions and activities for travelers.
- Resolved customer complaints and issues promptly to ensure satisfaction.
- Handled customer inquiries regarding bookings and reservations over the phone or email.
- Provided detailed information about destinations, transportation options, accommodation facilities and sightseeing tours.
Bar Manager
Point Bar
Puerto del carmen
03.2011 - 03.2015
- Managed daily bar operations and ensured compliance with health regulations.
- Supervised staff, fostering teamwork and effective communication among team members.
- Developed drink menus, incorporating seasonal ingredients and customer preferences.
- Coordinated special events, customizing drink offerings to suit diverse clientele needs.
- Resolved customer complaints promptly to maintain satisfaction and loyalty at the bar.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Maintained detailed inventory of bar supplies and stocked work areas.
Construction Supervisor
Admiral construction
Sheffield
02.2000 - 01.2010
- Supervised daily construction activities to ensure safety and compliance.
- Resolved on-site issues promptly to maintain workflow efficiency.
- Inspected daily construction to determine project progress, contract compliance and safety.
- Conducted daily site inspections to ensure safety regulations were being adhered to.
- Resolved disputes between contractors, suppliers, consultants and owners concerning contractual issues or financial matters.
- Mentored field personnel in executing tasks to complete projects on time and under budget.
- Managed multiple projects simultaneously while maintaining a high level of productivity among workers.
Sales Agent
Burstner caravans
London
01.1990 - 01.2000
- Facilitated client interactions to understand needs and recommend suitable properties.
- Coordinated property viewings, ensuring a professional experience for clients.
- Maintained accurate records of transactions, client communications, and property details.
- Assisted customers in selecting appropriate products to meet their needs and preferences.
Education
Some College (No Degree) -
Rowlinson Secondary
SheffieldSkills
- Booking management
- Customer service
- Reservation systems
- Destination expertise
- Itinerary planning
- Client relations
- Event coordination
- Compliance awareness
- Problem solving
- Geographical awareness
- Time management expertise
- Communication
- Networking
- Equipment maintenance
- Safety compliance
- Building inspections
- Repair skills
- Property management
- Time management
- Attention to detail
- Carpentry
- Plumbing system maintenance
- Painting expertise
- Plumbing repairs
- Event preparation
- Electrical systems
- Lighting maintenance
- Fire safety systems
- Roofing repairs
- Furniture assembly
- Cleaning
- Lawn mowing
- Minor repairs
- Grounds maintenance
- Maintenance and repair
Timeline
Holiday Consultant
PDC rentals
01.2014 - 01.2025
Bar Manager
Point Bar
03.2011 - 03.2015
Construction Supervisor
Admiral construction
02.2000 - 01.2010
Sales Agent
Burstner caravans
01.1990 - 01.2000
Some College (No Degree) -
Rowlinson Secondary