Cornelio Jose Langa
Salamanca
Summary
Detail-oriented professional with a background in Astronomy and Astrophysics, skilled in research and analysis. Manages guest enquiries and bookings with effective communication and a service-oriented mindset. Cultivates positive guest relationships through attentive listening and effective complaint resolution. Ensures efficient front desk operations by accurately handling bookings, room allocations, and telephone queries.
Overview
4
4
Languages
11
11
years of professional experience
Work History
Hotel Receptionist
Grand Hotel Palladium
Ibiza
04.2025 - 10.2026
- Grand Hotel Palladium
- Welcomed guests at front desk, providing check-in assistance and directing to rooms, fostering a welcoming atmosphere.
- Managed telephone enquiries, handling reservations, cancellations, and modifications to bookings to ensure seamless guest experiences.
help dependent older adults and people with mental
Charitas y Salamanca Acoge
Salamanca
09.2017 - 01.2021
- Actively listened to customers to understand requests and resolve concerns, enhancing overall satisfaction.
- Built strong relationships with colleagues and clients through clear communication, fostering a collaborative environment.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
Student representative and presenter of the radio program for female university students specializing in labor relations
Studio et Labora
01.2016 - 01.2020
- Facilitated communication between students and faculty, acting as a liaison to address academic issues.
- Led initiatives to increase awareness of mental health resources available to students on campus.
- Coordinated volunteer opportunities for students, promoting a culture of service and community involvement.
Education
Professional Certificate - Hotel Receptionist
Group Valfor
Salamanca, Spain01-2025
Certified expert - astronomy and astrophysics
European Institute of Chemistry, Physics and Biology
01-2026
Master in international geopolitical analysis -
Tarraco Formation Group
01-2026
Professional certificate - data processing and transmission
01-2021
Master's degree - Philosophy
Pontifical University of Salamanca
Spain01-2020
Degree - theology
Pontifical University of Salamanca
Spain01-2016
Skills
- Front desk operation
- Guest relations
- Guest services
- Reservation management
- Bookings and reservations
- Reservation handling
- Telephone handling
- Booking systems
- Guest experience enhancement
- Customer feedback analysis
- Customer satisfaction emphasis
- Dispute resolution
- Hospitality services
- Room allocation
- Multitasking efficiency
- Knowledge of local attractions
- Data entry
- Office suite: Office software proficiency
- Communication excellence
- Knowledge of local attractions
Languages
Spanish: C1
English: B2
Portuguese: B2
Makuwa: Materna
Websites, Portfolios, Profiles
https://orcid.org/0009-0002-9163-0931
Publications
- The Face as Communication and Expression in E. Lvinas, Revista Medicina of the University of Castelo Branco, Portugal, 2018
- The Liar's Paradox, Revista El Mirador of the Faculty of Philosophy at UPSA, Spain 2019
- The Liar's Paradox in Gerard Odn, Revista Boletn Redipe, Colombia, 2021
- The Deceputude of the Structure of Reality, Revista Boletn Redipe, Colombia, 2025
- A book: The Elements of Reality, ed. Crculo Rojo, Spain, 2025
The anomaly of the system of the real, ed. Barroco, Spain, 2026
Timeline
Hotel Receptionist
Grand Hotel Palladium
04.2025 - 10.2026
help dependent older adults and people with mental
Charitas y Salamanca Acoge
09.2017 - 01.2021
Student representative and presenter of the radio program for female university students specializing in labor relations
Studio et Labora
01.2016 - 01.2020
Professional Certificate - Hotel Receptionist
Group Valfor
Certified expert - astronomy and astrophysics
European Institute of Chemistry, Physics and Biology
Master in international geopolitical analysis -
Tarraco Formation Group
Professional certificate - data processing and transmission
Master's degree - Philosophy
Pontifical University of Salamanca
Degree - theology
Pontifical University of Salamanca