Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Business Development Manager EMEA
Hpe
02.2022 - Current
HPE Aruba Networking
Overachieved +169% of revenue target for FY22 - 43M
Overachieved +139% of booking target for FY22 - 682 projects
Hiring, onboarding, training, monitoring, and managing a team of 12 BDRs + 1
Annotation Analyst
07.2021 - 02.2022
Apple
Researched and resolved data discrepancies with troubleshooting teams to
empower AI and ML
Performed in-depth data validation on data from various suppliers from
Belgium to improve AI recognition
Skills: Apple Software
Artificial Intelligence (AI)
Machine Learning Operations
(MLOps)
Data analytics
Performance Manager
Teleperformance
05.2021 - 07.2021
Communicating the progress of quarterly KPIs to stakeholders to provide YoY
growth
Delegating tasks to team members and promoting team-building skills and
fostering positive team relationships
Effectively acting as a liaison between Marketing and Sales by supporting
marketing campaigns across EMEA
Skills: Salesforce.com
Salesforce.com Administration
Recruitment
Management
Sales
Business-to-Business (BtoB)
Sales cycle management
BtoB marketing
Leadership
Created analysis, and performance reports and set up guidelines and processes
for management teams to review
Provided optimal assistance to CCM and handled a variety of tasks for multiple
site governance
Tracked performance and identified business improvement trends
Skills: Performance management
Performance evaluation
Implementation of key
performance indicators
Zendesk
Data analytics
Team Leader
Teleperformance
06.2020 - 04.2021
Monitored the performance of after-sales team members and worked to
increase team morale and motivation
Managed a team of 20-25 devoted to achieving success and getting customer
satisfaction which led to KPIs above target - above 75% of customer
satisfaction for 5 months
Served as a successful leader by maintaining motivation through positive
coaching and feedback
Education
Master's degree - Innovation and Marketing
UCAM Universidad Católica San Antonio de Murcia
2017
Bachelor's degree - Communication and Public Relation
Haute École Albert Jacquard (HEAJ)
2016
Skills
Data Entry
Critical Thinking
Decision-Making
Problem-Solving
Organization
SalesForce Software Proficiency
Languages
French
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Spanish
Intermediate (B1)
Timeline
Business Development Manager EMEA
Hpe
02.2022 - Current
Annotation Analyst
07.2021 - 02.2022
Performance Manager
Teleperformance
05.2021 - 07.2021
Team Leader
Teleperformance
06.2020 - 04.2021
Master's degree - Innovation and Marketing
UCAM Universidad Católica San Antonio de Murcia
Bachelor's degree - Communication and Public Relation
Haute École Albert Jacquard (HEAJ)
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