Hi, I’m
Conor O'Neill
Castelldefels
Summary
An experienced senior project manager across several verticals with significant experience in strategic sourcing, business modeling and contract negotiation. The longevity of my employment within the companies I have worked for has enabled me to progress within each business and refine my teamwork and leadership skills along the way giving me the ability to implement projects in a variety of sectors effectively. After almost 10 years in my current role I am ready to start a new challenge that compliments my skills, experience and style of management.
Overview
16
years of professional experience
Work History
BCN Relocation, Consulting SLBarcelona
Head of Operations
10.2014 - Current
Job overview
- Launch and implementation of a code of conduct focusing on equal opportunities and diversity in the workplace
- Business development of new clients by managing social media platforms, marketing available listings, and producing direct mail campaigns
- Building an effective and results orientated team who consistently exceeded sales targets with a 80% retention of existing clients spanning 8 years
- Personal management of key accounts and inside sales with long standing clients - Acquisition of both commercial and residential managed assets - Implementing and overseeing a bespoke digital marketing strategy - Development of new opportunities for passive income by contracting with 3rd party companies
- Maintaining longevity and client relationship development.
Sala-Kohl and Partner, HOBBIESBarcelona
Commerical Director
07.2015 - 01.2020
Job overview
- Achieved a high volume of new business and excellent closing ratio.
- Attended in-house training on legal procedures in order to have a solid understanding of the industry and therefore maximise commercial success for the company.
- Developed and implemented strategic sales plan to accommodate corporate goals.
- Planned and implemented strategies to grow revenue.
- Trained and mentored junior staff as new team members to fill the role of team leaders and key account managers.
- Implemented sales training for staff highlighting the importance of consultative sales techniques.
- Closed high net worth accounts in Germany, France, UK, Ireland and
- Gibraltar
- Analyzed problematic situations and occurrences to provide solutions and facilitate company survival and growth.
Casamona, International
BarcelonaBarcelona
Area Sales Manager
05.2014 - 05.2015
Job overview
- Managed a team focused on the suburban areas of Barcelona - On-boarding and training of new staff - Market research of products and services needed to attract potential clients - Networking with local suppliers and private owners - Face to face introductory meetings with clients and subsequent client relationship management - Forecasting of sales targets and liaising with the marketing manager to obtain the greatest potential of leads
- Established productive and professional relationships with key personnel in assigned customer accounts.
- Reported directly to the MD to plan and execute training for new team members.
- Developed and implemented strategic sales plans to accommodate corporate goals.
- Penetrated new markets by investigating competitor products, services and trends.
BCN EventsBarcelona
Operations Manager
12.2010 - 04.2014
Job overview
- Increasing company effectiveness by recruiting and training efficient and target driven staff
- Overseeing the strategies and objectives of managers during the planning and execution of new events after negotiating terms and conditions with suppliers - Delegation of tasks to managers and holding regular appraisals and performance management
- Streamlining company outgoings, supplier relations, and solving any client issues
- Assisting the Managing director with scaling the business offering by creating a digital marketing strategy - Overseeing the design and functionality of print outbound marketing
Cook Group PLCVarious
Destination Relationship Manager
03.2007 - 10.2010
Job overview
- Greece / Cyprus /Canary Islands, Performed daily sales presentations pitching, consulting and closing sales consistently over target
- Developed a team highly focused on sales and customer satisfaction targets
- Set clear KPIs for my team and supported them in ensuring that these were met or exceeded
- Oversaw team development and motivation training to achieve customer satisfaction
- Airport and logistics management of staff and conflict resolution - Executing health and safety protocols, administration and liquidation of company monies
- Built long-term relationships with lucrative clients by utilizing active listening, effective communication and dynamic interpersonal skills.
- Delivered positive experiences to customers at every touch point through clear communication and implementing strategies to improve satisfaction.
Education
Ulster University
BSc. Computer Science
03.2007
Strangford College
06.2004
Skills
- Business Development
- Strategies
- Interpersonal Communication
- Skills
- Strong Leadership Skills
- International Sales
- Industry Trends & Sales
- Cultural Awareness
- Operations Management
Interests
DATE / PLACE OF BIRTH
, 11/10/1985
Dundonald, Belfast
Languages
English
First Language
Spanish
Advanced
C1
Timeline
Commerical Director
Sala-Kohl and Partner, HOBBIES
07.2015 - 01.2020
Head of Operations
BCN Relocation, Consulting SL
10.2014 - Current
Area Sales Manager
Casamona, International
Barcelona
05.2014 - 05.2015
Operations Manager
BCN Events
12.2010 - 04.2014
Destination Relationship Manager
Cook Group PLC
03.2007 - 10.2010
Ulster University
BSc. Computer Science
Strangford College
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