Hi, I’m
Colleen Monaghan
None Medial Aesthetic Practitioner
Summary
- My lifelong dream Is working in the aesthetics field, I've been an aesthetic practitioner under a nurse prescriber for 4 years and love helping people achieve their aesthetic goals. i have a fascination with the human body, especially through aesthetics and thorough knowledge of the aesthetics industry through not only the hand on approach but the theoretical side, i pride myself on continual development to not only understand new products and techniques that are constantly coming out but to be able to execute them with a very high standard, I've also manage to grow a big following on my social platform, i am very good with technology and social marketing @colleenmonaghancosmetics (instagram)
- My passion for this field is evident in my commitment to continued learning and my ability to find solutions to aesthetic problems. I excel in building both personal and professional relationships, earning the trust of clients and selling not only me but treatments and product. I have excellent retention of information, My existing knowledge of the human body combined with my people skills, makes me approachable, friendly and respectful to clients. I aspire to continue my aesthetic career, and expand my knowledge of the human body, allowing me to pursue my passion for aesthetics.
Overview
17
years of professional experience
2
Languages
Work History
Self employedLiverpool, North Wales,Spain, London , England
Non Medical Aesthetic Practitioner
05.2019 - Current
Job overview
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Processed payments, entering sales in register for prompt customer service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Identified skin and hair needs of customers to provide assistance in choosing best products.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Followed up with customers to increase satisfaction with purchases and services.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Self employedIbiza Spain , Spain
Senior Beautician
01.2016 - 04.2019
Job overview
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Educated clients on proper skin care techniques and ideal products suitable to needs.
- Developed new techniques to improve appearance of customer and provide different looks.
- Performed eyebrow shaping and Brazilian waxing to provide symmetry and remove unwanted hair.
- Applied eyelash extensions to enhance clients' eyes and create impact.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Maintained client treatment records and designed long-term care programs for return customers.
- Processed payments, entering sales in register for prompt customer service.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
- Answered phone calls and emails to schedule client appointments.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Self EmployedLiverpool , Liverpool
Nail Technician
02.2007 - 01.2013
Job overview
- Maintained master appointment calendar covering all customer visits, employee schedules, and special events.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Completed consultations with spa guests to determine nail care needs.
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Responded to customer requests and concerns about gel application and nail art designs.
- Kept tidy and organized area to comply with cleanliness standards.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Oversaw schedule to manage appointments of new and existing clients.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Registered customer information on database to enable tracking history and maintain accurate records.
Education
Aesthetic injector various
from Botox, Advanced Dermal filler, Profhilo, IV Drips,Phlebotomy, PRP
2019.03 - 2023.01 (3 years & 10 months)
University Overview
- Continuing education throughout the years
City of Liverpool collageLiverpool
NVQ Level 3 from Beauty Therapy
2012.09 - 2015.06 (2 years & 9 months)
University Overview
- Finished top of my class
College LLandrillioNorth Wales
OCR level 2 from office procedures
2004.09 - 2006.04 (1 year & 7 months)
Creative Nail academyLiverpool
Nail Tech
2007.01 - 2007.01
Ysgol John BrightsNorth Wales
GCSEs from Maths, English, Science
1995.09 - 2002.05 (6 years & 8 months)
Skills
Medical history documenting
Timeline
Non Medical Aesthetic Practitioner
Self employed
05.2019 - Current
Senior Beautician
Self employed
01.2016 - 04.2019
Nail Technician
Self Employed
02.2007 - 01.2013
Aesthetic injector
from Botox, Advanced Dermal filler, Profhilo, IV Drips,Phlebotomy, PRP
2019.03 - 2023.01 (3 years & 10 months)
City of Liverpool collage
NVQ Level 3 from Beauty Therapy
2012.09 - 2015.06 (2 years & 9 months)
College LLandrillio
OCR level 2 from office procedures
2004.09 - 2006.04 (1 year & 7 months)
Creative Nail academy
Nail Tech
2007.01 - 2007.01
Ysgol John Brights
GCSEs from Maths, English, Science
1995.09 - 2002.05 (6 years & 8 months)
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