Cloe Lee

Paddy’s Point

03.2018 - Current

Demonstrated exceptional customer service skills while working in a fast-paced restaurant environment, ensuring customer satisfaction and repeat business.
Effectively managed and prioritized tasks in a high-pressure setting, efficiently handling multiple responsibilities and delivering results promptly.
Developed strong communication skills through daily interactions with diverse customers, enhancing the ability to convey information clearly and professionally.
Adapted quickly to changing circumstances and resolved any issues with a positive attitude, maintaining a calm demeanor during busy hours.
Collaborated with the kitchen staff and fellow team members to ensure seamless coordination, fostering a cooperative and productive work environment.
Utilized upselling techniques to promote menu items and daily specials, contributing to increased sales and revenue generation for the restaurant.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Demonstrated high standards of financial transaction management by producing bills and collecting credit and cash payments to ensure seamless cash flow.

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