Summary
Overview
Work History
Education
Skills
Timeline
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Claudia Vidal Porcel

London,London

Summary

Dedicated cleaning professional with a proven track record at Enhance Cleaning Service, where I improved sanitation standards and trained staff for optimal performance. Skilled in deep cleaning and customer service, I excel in creating clean environments while fostering teamwork and efficiency. Committed to maintaining high-quality standards and eco-friendly practices.

Motivated Housekeeper with 25 years of room cleaning employment. Proven leadership, management and training skills. Familiar with proper use of all cleaning materials.

Overview

15
15
years of professional experience

Work History

Housekeeper

Pegasus Building Services
09.2024 - 08.2025
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Dusted picture frames and wall hangings with cloth.
  • Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.

Cleaning Supervisor

Enhance Cleaning Service
03.2014 - 01.2022
  • Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
  • Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
  • Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
  • Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
  • Developed customized cleaning schedules tailored to client needs, ensuring timely completion and customer satisfaction.
  • Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.

Barista Trainee

Manor House Coffee
02.2011 - 12.2013
  • Prepared specialty beverages according to specific requests from clients, showcasing adaptability and attention to detail.
  • Developed strong rapport with customers, fostering repeat business and loyalty to the establishment.
  • Enhanced team efficiency by assisting with inventory management and restocking supplies as needed.
  • Maintained strict adherence to food safety guidelines, ensuring a clean and sanitary workspace at all times.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Education

Cake Decorating And Sugar Modelling - Bakery

South Thames College
Tooting
03-2025

Bakery Level 1 - Bakery

South Thames College
Tooting
07-2023

Level 2 - Social Care

Islington College
Finsbury Park
09-2014

Skills

  • Teamwork
  • Housekeeping
  • Mopping and sweeping
  • Cleaning techniques
  • Health and safety compliance
  • Kitchen cleaning
  • Dusting furniture
  • Customer service-focused
  • Deep cleaning expertise
  • Physically strong
  • Interior and exterior cleaning
  • Complex Problem-solving
  • Chemical handling
  • Ordering cleaning supplies
  • Eco-friendly cleaning
  • Multitasking and organization
  • FLUENT IN Spanish and Italian

Timeline

Housekeeper

Pegasus Building Services
09.2024 - 08.2025

Cleaning Supervisor

Enhance Cleaning Service
03.2014 - 01.2022

Barista Trainee

Manor House Coffee
02.2011 - 12.2013

Cake Decorating And Sugar Modelling - Bakery

South Thames College

Bakery Level 1 - Bakery

South Thames College

Level 2 - Social Care

Islington College

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Claudia Vidal Porcel