I am a dynamic, proactive professional looking for new challenges. I have a wide range of experience in different areas which have given me valuable experience in team leadership, organization, adaptability and flexibility.
Overview
17
17
years of professional experience
Work History
Own Project
Centre d'Estudis i Idiomes Cunit
Cunit
07.2007 - Current
Start-up and day-to-day management of a Language Academy
Interviewing and monitoring staff
Designing reporting and organisational systems
Financial Management
Business English Classes
English classes for all ages
Official Cambridge ESOL Examiner
Preparation for Cambridge Exams
Translations and Proofreading.
Group Assistant
Roca Junyent Law Firm
Monthly Billing
Management of Agenda
Management of telephone calls and correspondence
Preparing and organising meetings, both external and internal
Preparing client meetings and documentation
Translations and interpretations to and from Spanish/Catalan/English.
Supervisor ES -IT - PT
Raytheon Professional Services
Barcelona
Coordination, development and management of a team of 9 people
Assist and advise General Motors dealerships on their training needs
Technical assistance for the Internet training systems used
Course promotion and marketing
Coordination of the teams in Madrid and Rome
Interviews and co-ordination of holidays and timetables
Initial training of new staff and ongoing training
Delivery of courses for GM employees in Madrid
Delivery of online virtual training sessions and preparation of course content (2007).
Office Manager
Cosmosair PLC
Management of reservations and requests from Britain
Communication with Hoteliers, Agencies and Representatives
Writing and organising Weekly and Monthly sales and expense reports
Quality Control and Health and Safety reports
Analysis of Customer Service satisfaction questionnaires
Promoting good relations between Suppliers, Hoteliers and Representatives
Translations and interpretations to and from Spanish/English.
Education
Bachelor of Arts - Hispanic Studies and Catalan
University of Wales
Swansea
Skills
Computer Literate
Pro-active
Dynamic
Flexible
Adaptable
Committed
Fast learner and accomplished entrepreneur
Wide experience in managerial and customer service positions
Drive to take on new challenges and gain new skills
Locations
Calafell
Languages
Native English
Fluent Spanish
Level C1 Catalan
Level A2 French
Timeline
Own Project
Centre d'Estudis i Idiomes Cunit
07.2007 - Current
Group Assistant
Roca Junyent Law Firm
Supervisor ES -IT - PT
Raytheon Professional Services
Office Manager
Cosmosair PLC
Bachelor of Arts - Hispanic Studies and Catalan
University of Wales
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