Christina Tindall

• Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
• Boosted salon revenue by upselling hair care products and services based on individual client needs.
• Maintained a clean and organized workstation, ensuring a comfortable and professional environment for clients.
• Increased repeat clientele through exceptional customer service and attention to detail in hair styling techniques.
• Collaborated with colleagues to create unique hairstyles for special events such as weddings and fashion shows.
• Managed appointment scheduling efficiently, maximizing daily bookings while minimizing wait times for clients.
• Developed strong rapport with clients through excellent communication skills, resulting in referrals and positive reviews.
• Demonstrated versatility in hairstyling by mastering various techniques for different hair types and textures.

• Improved customer satisfaction by efficiently handling incoming calls and directing them to appropriate departments.
• Streamlined call routing processes for quicker response times and increased customer satisfaction.
• Reduced dropped call rates by effectively managing high call volumes during peak hours.
• Maintained accurate records of all calls, messages, and inquiries for efficient follow-up and reporting purposes.
• Enhanced company reputation by providing exceptional customer service through polite and professional phone interactions.
• Contributed to a positive work environment by fostering strong relationships with colleagues and supervisors.
• Increased efficiency by promptly directing emergency calls to appropriate responders, ensuring timely assistance for callers in distress.
• Implemented effective problem-solving strategies when dealing with complex or challenging caller inquiries.
• Utilized advanced multi-line phone systems to manage simultaneous calls while maintaining excellent service quality.
• Ensured compliance with company policies and industry regulations regarding customer information security.
• Navigated difficult conversations with empathy and professionalism, defusing tense situations before escalation.
• Responded to customer inquiries with patience and positivity to establish excellent first impression.
• Connected callers with appropriate professional, department, or business.
• Resolved customer issues and complaints promptly and politely, upholding satisfaction.
• Operated switchboard and routed incoming calls to appropriate departments.

• Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
• Boosted salon revenue by upselling hair care products and services based on individual client needs.
• Maintained a clean and organized workstation, ensuring a comfortable and professional environment for clients.
• Increased repeat clientele through exceptional customer service and attention to detail in hair styling techniques.
• Collaborated with colleagues to create unique hairstyles for special events such as weddings and fashion shows.
• Managed appointment scheduling efficiently, maximizing daily bookings while minimizing wait times for clients.
• Developed strong rapport with clients through excellent communication skills, resulting in referrals and positive reviews.
• Improved client retention rates by establishing trust through thorough consultations before performing any hair treatments or services.
• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Trimmed, cut, and shaped hair and hairpieces based on customer preference.
• Recorded notes for future reference about customer preferences and services delivered.

• Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
• Streamlined office operations for increased productivity by organizing and maintaining physical and digital filing systems.
• Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
• Supported executive staff with calendar management, meeting coordination, travel arrangements, and expense reporting for optimal time utilization.
• Took bookings on telephone and in person dealing with customers needs, preparing paperwork for the drivers. Taking money and entering all work onto computer.

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Worked flexible hours across night, weekend and holiday shifts.
• Developed and maintained courteous and effective working relationships.
• Identified issues, analyzed information and provided solutions to problems.
• Cultivated interpersonal skills by building positive relationships with others.

• Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.
• Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Kept reception area clean and neat to give visitors positive first impression.
• Answered phone promptly and directed incoming calls to correct offices.

• Enhanced customer satisfaction by providing timely and accurate product information.
• Streamlined sales processes for increased efficiency and improved customer experience.
• Resolved customer complaints professionally, ensuring a positive outcome for all parties involved.
• Processed cash and credit transactions accurately, maintaining a balanced register at the end of each shift.
• Assisted call-in customers with questions and orders.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Listened to customer needs and desires to identify and recommend optimal products.
• Managed efficient cash register operations.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
• Streamlined order processing for increased efficiency through clear communication with kitchen staff.
• Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
• Managed high volume of customers during peak hours, maintaining prompt and efficient service.
• Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
• Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
• Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
• Set up banquet events according to specific client requirements, ensuring a successful event experience for all attendees.
• Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
• Complied with all company policies regarding uniform standards, punctuality, and professionalism.
• Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
• Collaborated closely with bartenders to fulfill beverage orders accurately while managing patron expectations efficiently.
• Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
• Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Ensured compliance with health regulations by maintaining cleanliness of work areas, utensils, and equipment.
• Provided timely tableside assistance to guests requiring additional condiments or utensils.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Greeted new customers, discussed specials, and took drink orders.
• Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
• Worked with different cricket players from all over when matches were played. Serving food when needed.
• Also covered outside catering for weddings, Detling Showground, Private Functions, Colleges, Universities...

• Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
• Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
• Supported office operations by troubleshooting technical issues with computers, printers, and other equipment as needed.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Handled incoming business and client requests for information.
• Completed clerical tasks such as filing, copying, and distributing mail.
• Managed daily data entry and kept clerical information accurate and up-to-date.
• Maintained and updated office records, both digital and physical.
• Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.

Answering the switchboard and putting through to the right department.

Filing, typing, sorting bill's for lease of gaming equipment

Conversing with the reps.

Dealing with clients when they came into the building.