Summary
Overview
Work History
Education
Skills
Personal Information
Birthplace
Languages
Affiliations
References
Timeline
Generic

Christian Owondo Perez-Salas

Madrid

Summary

I am a graduate in Political Psychology with a passion for bridging cultural divides and solving complex problems. Having lived in countries like Bosnia and Herzegovina, Sudan, and Liberia, I have cultivated fluency in English, Spanish, and French, along with a global perspective that enhances my adaptability and communication skills. I thrive in fast-paced environments and have proven experience working under tight deadlines while managing multiple tasks simultaneously. My background in customer service, team leadership, and project management equips me to excel in dynamic, client-facing roles. I am eager to leverage my international experience, linguistic proficiency, and strong interpersonal skills to contribute to a fast-growing team, where I can continue to learn and positively impact the organization.

Overview

7
7
years of professional experience

Work History

Bartender

Ex Mark Ltd
Colchester
06.2023 - 09.2024
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Provided drink suggestions to customers based on their preferences.
  • Processed payments accurately and efficiently with POS system.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Stocked ice bins and coolers as needed throughout shift.
  • Assisted in setting up the bar for service shift.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Performed opening and closing duties including restocking supplies.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Cleansed glasses with sanitizing solution after each use.
  • Resolved customer complaints in a professional manner.
  • Followed safety protocols while handling sharp tools or dangerous chemicals.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Developed good working relationships with fellow employees through effective communication.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.

Waiter, Kitchen Porter, Bartender

Ramsden Recruitment Catering Agency
London
01.2022 - 06.2024
  • Kitchen Porter at Holiday Inn Express at London Stansted Airport & Chelmsford Race Course (2022).
  • Comi Chef at Chelmsford Race Course(07/2023).
  • Waiter at Twickenham Stadium & The Bistro Suite, Newmarket Race Course (06/2023)
  • Bartender at The Bistro Suite, Newmarket Race Course (07/2023) & Oktoberfest Chelmsford (2021).
  • Followed all safety and sanitation regulations when handling food or drinks.
  • Performed cashier duties such as taking payments, counting change, and issuing receipts.
  • Ensured all dishes were prepared according to recipe standards.
  • Assisted with setting up the dining area before shift began.
  • Checked with customers to ensure that they were enjoying their meals.
  • Took orders from patrons accurately and efficiently.
  • Provided excellent customer service to ensure repeat customers.
  • Informed customers of daily specials in an engaging manner.
  • Set up banquet rooms for special events including weddings, parties, business meetings.

Basketball Coach

Essex Junior Rebels
Colchester
09.2022 - 03.2024
  • Two 2-hour coaching sessions per week; Boys Under 15s & 13s Hoopsters, team management, training and development, game strategy, player development, match preparation, game day coaching, sportsmanship and discipline, communication, collaborating with support staff, player welfare.
  • Conducted pre-season player assessments to evaluate skill level and physical condition.
  • Developed and implemented practice plans, game strategies, and drills to improve team performance.
  • Instructed players in proper techniques for shooting, dribbling, passing, rebounding, defense and offense.
  • Organized off-season conditioning programs focused on strength training and cardiovascular endurance.
  • Motivated players to reach their maximum potential through positive reinforcement techniques.
  • Analyzed opponents' strengths and weaknesses to create a comprehensive scouting report.
  • Supervised team members during practice sessions and games to ensure safety of all participants.
  • Maintained accurate records of players' individual progress throughout the season.
  • Provided feedback on individual performances after each practice session or game.
  • Collaborated with assistant coaches to design offensive plays that capitalized on the team's strengths.

Arena Event Staff

Essex Sport
Colchester
11.2021 - 03.2024
  • Setting up the Stramatel system, installing, and setting up the Stramatel system before the game begins.
  • Mounting the shot clocks, connecting cables, and ensuring that the system is in proper working order.
  • Recording the entire game and ensuring the best quality of film possible.
  • Coordinating with other members of staff to record the crowd with precise timing and deliver the best fan engagement experience possible,
  • Ensuring the safety and security of guests and staff at the event.
  • Maintaining the cleanliness of the arena during and after the event, supporting the production team with setup and breakdown of equipment, as well as assisting with stage setup and lighting.
  • Manage crowd control when necessary to keep attendees safe at all times.
  • Handle emergency situations calmly and efficiently while notifying appropriate personnel immediately.

Bartender

Rubix Bar & Nightclub
Colchester
11.2021 - 11.2022
  • Preparing cocktails.
  • Till handling.
  • Complying with health, safety, and hygiene standards, keeping the bar area and equipment clean.
  • Checking identification for customers to ensure they are of legal drinking age.
  • Providing excellent customer service.

Commi Chef

Las Iguanas Restaurant
Braintree
11.2019 - 03.2020
  • Contributing to the efficient execution and banqueting functions, often catering up to 150 guests.
  • Ensure that all standards of hygiene are maintained and improved wherever possible by monitoring sanitation practices and following safety procedures. Help construct training and development programs to develop staff and inspire service improvements.
  • Controlled usage of all products to reduce wastefulness.
  • Kept up with current culinary trends by attending workshops or seminars, as requested by the head chef.
  • Checked quality of raw materials before use to ensure freshness.
  • Adhered to established standards for product presentations, flavor profiles, and plate design set forth by Head Chef.
  • Worked closely with other cooks and kitchen staff during service periods to ensure efficient operations.
  • Maintained knowledge of common allergens present in kitchen recipes and dishes.
  • Assisted higher-level chefs in the preparation of more complex dishes.
  • Monitored stock levels of ingredients and kitchen supplies.
  • Provided guidance to junior members of the kitchen staff in their duties.
  • Set up banquet tables according to event requirements.
  • Rotated food stock, using up older items first and rejecting expired goods.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Prepared a variety of foods according to exact instructions and recipe specifications.
  • Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
  • Monitored temperatures of prepared food and cold-storage areas.

Bartender

Noches del Botanico Festival
Madrid
06.2018 - 07.2018
  • Operating till, keeping the counter clean, tidy, and preparing it for the following event.
  • Carrying beer kegs and items from across different counters.
  • Providing a professional, courteous service to all customers.
  • Greeted customers and provided excellent customer service.
  • Serving spirit mixes, beer, and sangria.
  • Opening, closing, and restocking.

Teaching Assistant

DKV Integralia Colombia
Bogotá
06.2017 - 08.2017
  • Teach customer service skills over the phone to women with mental or physical disabilities, keep track of progress and attendance, prepare assessments and in-class tests, help out with any queries students might have.
  • Assisted teachers in creating lesson plans and providing instructional materials.
  • Supervised students in the classroom, cafeteria, hallways and playgrounds.
  • Graded assignments, tests and papers according to teacher instructions.
  • Provided one-on-one support for special needs students.
  • Organized educational activities such as field trips and assemblies.
  • Facilitated small group instruction sessions on various topics.
  • Monitored student progress by keeping detailed records of academic performance.
  • Instructed students individually or in groups to reinforce learning concepts.
  • Assisted with the development of Individual Education Plans.
  • Encouraged students to take an active role in their own learning process.
  • Maintained a safe environment for all students while adhering to school policies and procedures.
  • Adapted teaching methods and instructional materials to meet the varying needs of individual students.
  • Collaborated with other faculty members to plan lessons that promote critical thinking skills.
  • Utilized technology resources such as computers, tablets, projectors and interactive whiteboards.
  • Participated in professional development workshops related to teaching techniques.
  • Managed classroom supplies inventory including textbooks, manipulatives and audiovisual equipment.

Education

Master of Arts - Political Psychology

University of Essex
Colchester, Essex
09-2024

Bachelor of Arts - International Relations

University of Essex
Colchester, Essex
09-2020

High School Diploma -

King College British School of Madrid
Tres Cantos, Soto de Viñuelas, Madrid
06.2016

Skills

  • Fluent in English, Spanish, and French: C2-level proficiency in Spanish and English, C1 in French, enabling seamless communication with clients across linguistic and cultural backgrounds
  • Client-First Mindset: Skilled in understanding client needs and delivering tailored solutions, ensuring satisfaction and long-term relationships
  • Multitasking and Time Management: Adept at managing multiple projects simultaneously while meeting deadlines under pressure
  • Problem Solving and Conflict Resolution: Experienced in resolving client issues and negotiating solutions that benefit all parties involved
  • Adaptability and Resilience: Proven ability to thrive in new environments, work with diverse teams, and overcome challenges effectively
  • Public Speaking and Professional Communication: Strong communication skills, both written and oral, allowing clear and concise exchanges with clients and colleagues
  • Project Ownership: Confident in managing the full lifecycle of client projects, from understanding market context to scheduling expert-client calls
  • Team Collaboration: Effective in working with and leading teams to achieve shared goals
  • Attention to Detail: Ensuring meticulous coordination and smooth project execution, maintaining high standards of professionalism
  • Intermediate use of the following programming languages & Advanced use of Microsoft tools ; R, Rstudio, Python, Stata, Excel, Word, and Powerpoint

Personal Information

  • Date of Birth: 11/28/1998
  • Nationality: Spanish

Birthplace

Madrid, Spain

Languages

Spanish
First Language
French
Advanced (C1)
C1
English
Proficient (C2)
C2

Affiliations

  • Brazilian Jujitsu
  • Basketball
  • Swimming

References

References available upon request.

Timeline

Bartender

Ex Mark Ltd
06.2023 - 09.2024

Basketball Coach

Essex Junior Rebels
09.2022 - 03.2024

Waiter, Kitchen Porter, Bartender

Ramsden Recruitment Catering Agency
01.2022 - 06.2024

Bartender

Rubix Bar & Nightclub
11.2021 - 11.2022

Arena Event Staff

Essex Sport
11.2021 - 03.2024

Commi Chef

Las Iguanas Restaurant
11.2019 - 03.2020

Bartender

Noches del Botanico Festival
06.2018 - 07.2018

Teaching Assistant

DKV Integralia Colombia
06.2017 - 08.2017

Master of Arts - Political Psychology

University of Essex

Bachelor of Arts - International Relations

University of Essex

High School Diploma -

King College British School of Madrid

Similar Profiles

CREATE PROFILE
Christian Owondo Perez-Salas