Summary
Overview
Work History
Education
Skills
Languages
Careerattributes
Personal Information
Timeline
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Chris White

Summary

As a highly experienced international events and hospitality management professional, I have a well-developed understanding of the promotion and delivery of excellent brand experiences. I am dedicated to delivering and maintaining a high-quality work ethic, and deal effectively and efficiently with all levels of management, clientele, and personnel - consistently delivering a level of outstanding service. Throughout my career, I have held positions demanding very high standards and levels of integrity. I am very flexible and adapt easily to changing operational, environmental, and cultural factors. I have established my reputation as an excellent Event Catering Manager, with years of experience operating at prestigious international events. I thrive on developing and maintaining key relationships with clients, contractors, service providers and colleagues. With my exceptional hospitality knowledge, understanding, worldwide experience, solid relationship building abilities, and my dedication to high quality business practices, I am very confident I can make a significant contribution to your organization.

Overview

22
22
years of professional experience

Work History

Event Consultant

Russell Partnership
01.2024 - Current
  • Fostered a collaborative environment among team members by encouraging open communication, sharing resources, and providing constructive feedback during project planning stages.
  • Leveraged industry knowledge and trends to provide strategic recommendations for clients'' event objectives.
  • Ensured compliance with local regulations and safety guidelines when planning and executing events of all sizes.
  • Implemented innovative solutions to resolve challenges during the planning process or on-site at events.
  • Collaborated with clients to understand their vision, translating it into memorable and well-organized events.
  • Conducted post-event evaluations to identify areas for improvement and continuously refine best practices.

Manager Competitors Restaurant

Wimbledon Lawn Tennis
06.2008 - Current
  • Operation and direction of the players dining facility in the Aorangi Pavilion at Wimbledon Championships
  • Monitor and maintenance of strict safety and security protocols and practices
  • Liaise and collaborate with contractors to ensure deliverance and adherence to Scope of Work agreements and KPI standards
  • Management of staff rota and hours to within budget allocations
  • Management of stock and waste removal
  • Player/Coach/AELTC liaison
  • Management of sustainability in accordance with agreed SOP's
  • Over 15 years of continued successful management of the players dining facility for the AELTC at one of the most prestigious sporting events in the world

Manager R&A Complex

The Open Golf
01.2006 - Current
  • Client liaison, problem solving, issue resolution
  • Operation & direction of catering operation
  • Management of cleaning and waste
  • Menu and operation consultation
  • Management of staff rota and hours to within budget allocations
  • Over 17 years of a successful and strong relationship with the R&A, assisting in the operation of one of the most prestigious sporting events in the world

Event Catering Manager/Area Manager

Compass Group UK
06.2005 - Current
  • Operation and direction of hospitality boxes, VVIP suites and Debenture restaurants of up to 1,500 covers
  • Operation and direction of retail units including bars and food outlets
  • Client liaison, problem solving and issue resolution
  • Implement, evaluate, and monitor service standards to ensure the highest quality of service
  • Staff development, welfare, and pastoral care
  • Beginning my career as a waiter and rising to the level of overseeing high profile VVIP restaurants of over 400 covers and bars and restaurants with daily turnovers in excess of 30,000 pounds at major international events

Event Catering Manager/ Area manager

Sodexo UK
08.2002 - Current
  • Operation and direction of hospitality boxes, suites, and restaurants for up to 800 covers
  • Oversight and management of retail units including bars and food outlets
  • Client liaison, problem solving and issue resolution
  • Implementation, evaluation, and monitoring of service standards to ensure the highest quality of service
  • Staff development, welfare, and pastoral care
  • Responsible for the successful delivery of the Athletes' Village catering operation - 7,000 athletes, coaches & trainers at the Glasgow 2014 Commonwealth Games
  • Responsible for achieving profit and turnover that far exceeded all forecasts and expectations, while managing the operation of a Champagne and Seafood restaurant at the Olympic Park venue at London 2012

Manager

Match Hospitality AG
09.2022 - 12.2022
  • Company Overview: FIFA World Cup QATAR 2022
  • Coordinate and monitor Catering Service Provider's work and quality standards ensuring fulfilment of contractual obligations and Scope of Work agreements
  • Liaise with CSP, external stakeholders and all match hospitality departments
  • Monitor cleaning and waste operation
  • Monitor and liaise with contractors to ensure all agreed installations and equipment adhere to scope of work agreements
  • Client liaison, problem solving and issue resolution
  • Oversee and coordinate Catering, Cleaning and Waste operation
  • Apply performance data to evaluate and improve operations, target current business conditions and forecast needs
  • FIFA World Cup QATAR 2022
  • Responsible for the successful delivery of the Cleaning, Catering and Waste operation for 3,000 guests at FIFA World Cup 2022

Athletes Village Manager

Birmingham 2022
07.2022 - 08.2022
  • Company Overview: Commonwealth Games
  • Liaison and collaboration with contractors to ensure deliverance and adherence to Scope of Work agreements and KPI standards
  • Client liaison, problem solving and issue resolution
  • Oversee and coordinate Catering, Cleaning and Waste operation
  • Monitor and liaise with contractors to ensure all agreed installations and equipment adhere to scope of work agreements
  • Monitor and ensure the adherence to strict security protocols and practices by contractors and providers
  • Commonwealth Games
  • Responsible for the successful delivery of the Cleaning, Catering and Waste operation at the Athletes Village for 9,000 athletes, coaches and trainers, at the Birmingham Commonwealth Games 2022

Manager Players Dining Facility

Australian Open
01.2018 - 02.2020

Overseeing of players dining operation. Liason and collaboration with contractors to ensure deliverance and adherence to Scopes of Work and KPI's. Client liason, problem solving and issue resolution.

Executive Lead Host

ILuka Collective
07.2024 - 08.2024
  • Enhanced customer satisfaction by efficiently managing reservations and seating arrangements.
  • Resolved customer complaints promptly, maintaining a high level of customer satisfaction.
  • Developed a high level of rapport with VVIP guests and the client ensuring a first class Olympic experience.

Education

Diploma of Education -

University of Western Australia

Bachelor of Physical Education -

University of Western Australia

Skills

  • Restaurant Management
  • Events Management
  • Client / Service Provider Liaison
  • Training & Management
  • Regulatory / Legal
  • Brand / Marketing Management
  • Food and Beverage
  • Accommodation
  • Media Relations
  • Social Media
  • VIP Management
  • Athlete Management

Languages

Spanish
Bilingual or Proficient (C2)
French
Advanced (C1)
Italian
Intermediate (B1)

Careerattributes

Events management and food and beverage experience, Attention to detail, attainment, and maintenance of excellent standards., Profit maximization through excellent operation practices and innovative customer service, Service expert, operational understanding of how a good venue operates consistently each day, daily briefings, training to upskill team around me., Menu implementation and development., Excellent interpersonal and negotiation skills, Ability to build and maintain meaningful business relationships with clients and providers., Excellent problem solving and organizational skills., Whole operation focus and expertise: Cleaning, Catering and Waste, Exceptional planning, analytical and conceptual problem-solving skills., Excellent communication and proven relationship building skills., Liaison with marketing on concepts for industry specific events / expo's, Well-developed marketing and social management skills, Liaison with client, business, industry groups, Excellent communication and public relations skills, Spanish fluency. French professional proficiency., Training and development, Administration of policies and work-related procedures for their operational areas, Coordinate and direct staff activities, Ensure that the business is compliant with regulatory agencies., Experience with MS Excel, Adobe Acrobat, and MS Word, All forms of POS management, programming, and reporting - Microsoft Office, Plan Grid, SharePoint

Personal Information

Hobbies: Golf, Surfing, Cricket, Rugby, Tennis, Travelling, Languages, Cultures, Socializing, Music & Dancing

Timeline

Executive Lead Host

ILuka Collective
07.2024 - 08.2024

Event Consultant

Russell Partnership
01.2024 - Current

Manager

Match Hospitality AG
09.2022 - 12.2022

Athletes Village Manager

Birmingham 2022
07.2022 - 08.2022

Manager Players Dining Facility

Australian Open
01.2018 - 02.2020

Manager Competitors Restaurant

Wimbledon Lawn Tennis
06.2008 - Current

Manager R&A Complex

The Open Golf
01.2006 - Current

Event Catering Manager/Area Manager

Compass Group UK
06.2005 - Current

Event Catering Manager/ Area manager

Sodexo UK
08.2002 - Current

Diploma of Education -

University of Western Australia

Bachelor of Physical Education -

University of Western Australia
Chris White