Chiquita Fernandes
Barcelona
Summary
Dynamic professional with proven expertise in hospitality service and health codes compliance. Excelled in creating positive customer experiences, even in high-pressure settings, and demonstrated proficiency in bar restocking and safe service. Achieved consistently high customer satisfaction scores, underscoring a commitment to excellence and outstanding customer service.
Overview
1
1
year of professional experience
Work History
Barista
Sukkuti
09.2024 - Current
- Controlled line and crowd with quick, efficient service.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Marketing and Communications Intern
Bewolfish
10.2024 - 12.2024
- Proofread and edited materials prepared by all staff to check and correct spelling, grammar, and style.
- Prepared social media posts and videos with eye for viral content strategies.
- Developed campaigns to increase public awareness of company and engage customers.
- Assisted with marketing strategy development to increase public awareness and customer engagement.
Bartender
Fastnet
07.2024 - 09.2024
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Obtained cash bank and stocked service bar to prepare for operation.
Education
Master of Arts - Sports Management And Legal Skills
Instituto Superior De Derecho Y Economia (ISDE)
Barcelona02-2025
B.A, L.L.B - Law
School of Law, Christ (Deemed To Be University)
Karnataka06-2023
Skills
- Basic accounting
- Health codes compliance
- Bar restocking
- Safe service compliance
- Sales expertise
- Hospitality service expertise
- Outstanding customer service
Timeline
Marketing and Communications Intern
Bewolfish
10.2024 - 12.2024
Barista
Sukkuti
09.2024 - Current
Bartender
Fastnet
07.2024 - 09.2024
Master of Arts - Sports Management And Legal Skills
Instituto Superior De Derecho Y Economia (ISDE)
B.A, L.L.B - Law
School of Law, Christ (Deemed To Be University)
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