Summary
Overview
Work History
Education
Software
Timeline
Skills
SalesAssociate
Celeste Maestro

Celeste Maestro

Business Development Manager
MADRID ,MD

Summary

I really love working with B2B clients to research business opportunities, introducing new smart and tech products and growing business. With more than six years of experience in innovation, hospitality and travel industry I have deployed diverse skills set ranging from sales to developing transformative strategies to helping partner and clients gain and maintain competitive advantage in this ever-changing market context.

Overview

10
10
years of professional experience
6
6
years of post-secondary education
3
3
Languages

Work History

B2B Business Development Manager

Rate Hawk, Emerging Travel Group
Madrid , Spain
11.2019 - Current

• Identify and acquire new travel agencies to build and grow the portfolio.

• Actively participating to the definition & execution of the overall Business Development Strategy

• Responsible to handle the sales cycle from lead generation to deal closure and partner launch

• Build B2B opportunities across the region and multiple industry segments, building strong relationships with partners and internally collaborating with other teams

• Manage the creation of sales presentations, online Marketing , email marketing and trade shows

• B2B meetings to offer tech solutions as powerful web-interface, fast integration using different platforms, direct API-integration and White Labels.

Key Contributions | Achievements

  • Increased of partners average bookings by 20%
  • Acquired 25 new travel agencies in a quarter
  • Revenue generated by my accounts 300.000 €

German Intensive Courses

IDaf,Düsseldorf, Germany
Düsseldorf, Germany
11.2018 - 04.2019

• Study german intensive courses in Düsseldorf
• Study business development techniques

Digital Account Manager B2B (Spain & LATAM)

Trivago
Düsseldorf, Germany
04.2018 - 10.2018
  • Identify, acquire and prospect a portfolio with high priority accounts
  • Account Manager of marketing campaigns. Analyzing CPC and CPA data to optimize account performances
  • Responsible for consistent acquisition, win-back & maximization of key accounts
  • Track and report business development results, analyze data, interpret reports and information for my portfolio

Key Contributions | Achievements

  • Educate and help clients to get their online PPC campaign set up and working
  • Monitor client campaigns and measure their success and ROI
  • Setting up 40 marketing campaigns in the first month

Inside Sales Representative B2B (Spain & LATAM)

Trivago
Düsseldorf, Germany
10.2017 - 03.2018
  • Identify, prospect and recruit independent hotel partners through direct SaaS via phone or email
  • Building portfolio of accounts with daily communications through a CRM to build productive and strong commercial relationships in a B2B environment
  • Enable hoteliers to learn and master Trivago's tools to handle their profile, inventory and performance efficiently
  • Provide excellent customer services and ensure customer satisfaction, reporting SLAs and KPIs

Key Contributions | Achievements

  • Top performance of the Spanish Market (+250 collaborations)
  • Average closing ratio of 52%
  • Assisted my team performance by sharing and developing sales strategies to hit team target

Executive Assistant of FIFA Agent

Football Agency, Madrid, Spain
Madrid , Spain
01.2015 - 10.2017
  • Verbal and written communications regarding football related endorsement inquires for relocate football players worldwide and sponsorships
  • Identified and used key resources to aid in business development, including networking groups, social media and online research engines
  • Taking part in international negotiations of purchase offers, assignments and transfer of football players
  • Establish and maintain productive working relationships with clubs, partners and stakeholders in the football industry

Key Contributions | Achievements

  • Taking part in 5 international transfer negotiations of international football players
  • Successful contract re-negotiations with an increase of 15% of the salary to the football players
  • Helping football players with the relocation to other countries

Office Manager

Football Agency
Madrid , Spain
01.2013 - 01.2015
  • Agenda, inbox, scheduling meetings, international telephone reception and call filtering
  • Comprehensive activities in financial accounting and controlling
  • Translating and formatting legal reports and documentation, making presentations
  • Provide administrative support to management the office supply inventory

Key Account Manager

RateHawk
Madrid
07.2022 - Current
  • Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition thorough understanding of key partners needs and requirements
  • Build productive relationships with partners to drive feature delivery by supporting new partnership opportunities, from technical sales consultation to new partner implementation
    Ensure correct products and services are delivered to partners in a timely manner.
  • Management of integrations API, Affiliate model and White Label
    Resolve any issues and problems faced by customers and deal with complaints to maintain trust
    Planning and executing large projects, including the management of events and workshops.
  • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
  • Manage a team of 4 newbies Account Managers

Key Contributions | Achievements
Increased of partners average bookings by 25%
Revenue generated by my accounts 2.000.000 €

Education

FIFA / CIES Executive Program in Sport Management
10.2015 - 10.2016

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Bachelors Degree in Business Administration and Management
09.2007 - 06.2012

Software

Microsoft Office (Excel, Word, Outlook, Access, PowerPoint)

Salesforce, Zendesk, Slack , Tableau, Sales Reports

Social Media ( Facebook, Instagram, LinkedIn)

Skype for Business, Zoom

Timeline

Key Account Manager

RateHawk
07.2022 - Current

B2B Business Development Manager

Rate Hawk, Emerging Travel Group
11.2019 - Current

German Intensive Courses

IDaf,Düsseldorf, Germany
11.2018 - 04.2019

Digital Account Manager B2B (Spain & LATAM)

Trivago
04.2018 - 10.2018

Inside Sales Representative B2B (Spain & LATAM)

Trivago
10.2017 - 03.2018

FIFA / CIES Executive Program in Sport Management
10.2015 - 10.2016

Executive Assistant of FIFA Agent

Football Agency, Madrid, Spain
01.2015 - 10.2017

Office Manager

Football Agency
01.2013 - 01.2015

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Bachelors Degree in Business Administration and Management
09.2007 - 06.2012

Skills

Analytical and problem-solving

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Celeste MaestroBusiness Development Manager