CECILIA GUSTAFSSON
Villamartin
Summary
In my most recent role as a Listing Agent at the Swedish Real Estate Agency Fastighetsbyrån, I successfully built and maintained relationships with property owners, conducted market analyses, and ensured all documentation was accurate and complete. My experience in real-time management at Webhelp for Allente further honed my skills in managing and controlling customer service operations, ensuring optimal performance of telephone and computer systems, and handling administrative tasks such as scheduling and planning. Additionally, my background as an Administrator at Costa Blanca Fullservice involved managing invoicing and customer bookings, providing household services, and ensuring customer satisfaction. My earlier roles as an Assembler at Meritor AB and Team Manager at Nordic Lunch AB provided me with hands-on experience in production management, scheduling staff, and planning production according to needs and delivery times.
Overview
18
18
years of professional experience
Work History
Listing agent
Swedish Real Estate Agency Fastighetsbyrån
02.2023 - 05.2024
- Build and maintain relationships with property owners and communicate regularly with sellers about market activity and interest from potential buyers
- Conduct market analysis to determine the correct price for properties and perform inspections and valuations of properties
- Prepare the property for sale and go through all documentation regarding the property and make sure all documentation is correct.
Real time manager
Webhelp for Allente
05.2019 - 02.2023
- Manage and control all incoming calls via Allente's customer service and ensure that the right person is in the right place and that all telephone and computer systems are working
- Works mainly with administration where the main tasks consist of answering and managing emails regarding agents and planning of trainings, meetings, vacations, scheduling and absences.
Administrator
Costa Blanca Fullservice
11.2017 - 04.2019
- Invoicing, customer bookings and provide household services to residents and tourists in Spain.
Assembler
Meritor AB
04.2013 - 12.2015
- Assembler of front axles, build disc brakes and drum brakes for trucks and buses.
Team manager
Productionleader; Nordic Lunch AB
11.2006 - 02.2012
- Schedule staff and plan production according to needs and delivery times
- The production handles the assembly of salads and sandwiches for various companies, such as train and airline services, as well as convenience stores.
Education
Trained chef specializing in cold and hot starter and waitress -
06.1996
Skills
- Communication
- Attention to Detail
- Time management
- Teamwork
- Leadership
- Adaptability and Flexibility
- Problem-Solving
Languages
English
Swedish
Spanish
Driverlicense
B
Personal Information
- Date of Birth: 04/04/77
- Gender: Female
- Nationality: Swedish
Hobbies and Interests
- Traveling
- Outdoor sports
- Cooking
Timeline
Listing agent - Swedish Real Estate Agency Fastighetsbyrån
02.2023 - 05.2024
Real time manager - Webhelp for Allente
05.2019 - 02.2023
Administrator - Costa Blanca Fullservice
11.2017 - 04.2019
Assembler - Meritor AB
04.2013 - 12.2015
Team manager - Productionleader; Nordic Lunch AB
11.2006 - 02.2012
Lindeskolan - Trained chef specializing in cold and hot starter and waitress,
Similar Profiles
Kimberly AshmoreKimberly Ashmore
Insurance Advisor at Lewis Mohr Real Estate and Insurance AgencyInsurance Advisor at Lewis Mohr Real Estate and Insurance Agency
Aisha PershinaAisha Pershina
Real Estate Sales Agent at Mylo Real Estate AgencyReal Estate Sales Agent at Mylo Real Estate Agency
Brittany HermanBrittany Herman
Real Estate Salesperson at Douglas Elliman Real Estate (Sotheby's,The Agency)Real Estate Salesperson at Douglas Elliman Real Estate (Sotheby's,The Agency)