Cecilia Bogado Ytoiz
Alicante
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Owner
Parasailing Alicante
Alicante
05.2014 - 09.2024
- Designed and sale activity packages focused on sales to hotels, travel agencies, and local activity providers.
- Managed reservations and ticket sales while providing passengers with safety regulation advice.
- Maintained and oversaw the company’s social media profile.
B2B Process Coordinator
NTT DATA
Alicante
12.2017 - 04.2022
- General back-office tasks
- Managed and resolved issues in B2B processes between Orange and Vodafone.
- Maintaining daily contact and feedback with the client (Orange)
Administrative Assistant
Solvia (Sabadell Bank)
Alicante
02.2015 - 08.2017
- Delivered international commercial customer service, providing updates on offers and addressing protocol inquiries throughout property transactions.
- Developed comprehensive documentation guidelines for the prevention of money laundering in international transactions.
Sales Assistant
Intermón Oxfam
Brighton
10.2013 - 05.2014
- Provided exceptional customer service while maintaining store inventory and conducting cash reconciliations.
- Managed direct sales, telephone inquiries, and online orders, ensuring efficient customer transactions.
- Implemented effective visual merchandising strategies to enhance store appeal and product visibility.
Education
Bachelor of Science - Education in English language
VIU International Valencia University
Valencia, Spain10-2024
Higher Technician - Sales Management And Commercial Spaces
IES Doctor Balmis
Alicante, Spain11-2019
Skills
- Complex Problem-Solving
- Customer Needs Assessment
- Sales expertise
Languages
Spanish
First Language
English
Advanced (C1)
C1
Timeline
B2B Process Coordinator
NTT DATA
12.2017 - 04.2022
Administrative Assistant
Solvia (Sabadell Bank)
02.2015 - 08.2017
Owner
Parasailing Alicante
05.2014 - 09.2024
Sales Assistant
Intermón Oxfam
10.2013 - 05.2014
Bachelor of Science - Education in English language
VIU International Valencia University
Higher Technician - Sales Management And Commercial Spaces
IES Doctor Balmis
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