Carolina Duque
Valencia
Summary
Non-profit leader with 15+ years of international policy and program management experience. Proven ability to drive organizational turnarounds through strategic planning, fundraising, and coalition building. Advanced knowledge in language access policy, cross-cultural outreach, and community-based research to support immigrant integration.
Overview
2
2
Languages
1
1
Certification
21
21
years of professional experience
Work History
Product Manager
BOOKS DEL SUR
06.2021 - Current
- Directed frontlist selection and publisher relations for Spanish-language children's and young adult literature, enhancing access to quality bilingual materials in U.S. educational and community institutions.
- Managed international vendor contracts and licensing agreements while curating strategies to promote native-language maintenance and literacy among immigrant youth.
Constituent Service Representative & Latino Liaison
CONGRESSMAN BRAD SCHNEIDER (IL-10)
Lake County, IL
01.2017 - 05.2021
- Directed outreach strategies for Spanish-speaking communities, identified policy concerns, facilitated town halls with multiple stakeholders, and advised leadership on district issues.
Associate Program Director
DUPAGE FEDERATION ON HUMAN SERVICES REFORM
Wheaton, IL
01.2016 - 05.2021
- Led the regional scaling and operational expansion of the Language Access Resource Center (LARC), a sustainable social enterprise delivering professional translation and interpretation services.
- Developed institutional partnerships with healthcare systems and municipal entities to ensure compliance with federal Title VI language access mandates.
Executive Director
MANO A MANO FAMILY RESOURCE CENTER
Round Lake, IL
01.2006 - 01.2014
- Spearheaded full organizational restructuring of an immigrant-serving non-profit, expanding service delivery across community health, early childhood education, civic engagement, and leadership development.
- Executed multi-channel development strategy, resulting in 80% revenue increase across individual, corporate, foundation, and event channels.
- Achieved financial recovery by reversing negative cash flow and establishing cash reserves of over 50% of agency’s total annual operating budget.
- Awarded The Chicago Community Trust Fellowship to lead research in collaboration with the University of Illinois at Chicago’s Chicago Area Study on suburban immigrant integration and civic participation.
- Recruited, mentored, and supervised core staff of 15 and over 30 program volunteers, transforming Board of Directors into an active, mission-driven governing body.
Education
Executive Certificate in Nonprofit Leadership - Nonprofit Leadership
Kellogg School of Management, Northwestern University
Evanston, IL01-2020
Master of Arts (with distinction) - International Studies
DePaul University
Chicago, IL01-2010
Bachelor of Arts - Government and International Relations
Universidad Externado de Colombia
Bogotá, Colombia01-2002
Skills
- Non-Profit Governance
- Program Development and Evaluation
- Cross-Sector Partnerships
- Financial Management
- Public Engagement
- Grant Writing & Administration
- Content curation
- Community outreach
- Stakeholder engagement
- Strategic planning
- Team leadership
Certification
Professional Interpreter Certification (English/Spanish), 100-Hour Training Program, 2016-01-01
Languages
Spanish
First Language
English
Proficient
C2
Timeline
Product Manager
BOOKS DEL SUR
06.2021 - Current
Constituent Service Representative & Latino Liaison
CONGRESSMAN BRAD SCHNEIDER (IL-10)
01.2017 - 05.2021
Associate Program Director
DUPAGE FEDERATION ON HUMAN SERVICES REFORM
01.2016 - 05.2021
Executive Director
MANO A MANO FAMILY RESOURCE CENTER
01.2006 - 01.2014
Executive Certificate in Nonprofit Leadership - Nonprofit Leadership
Kellogg School of Management, Northwestern University
Master of Arts (with distinction) - International Studies
DePaul University
Bachelor of Arts - Government and International Relations
Universidad Externado de Colombia