Carmen Herrero

As a Senior Talent Acquisition Partner, I’m able to understand the business needs and strategy in the short, medium, and long term and transform it into a TA strategy that takes into account both the business strategy and the labor market situation.

• Lead end-to-end recruitment across EMEA, LATAM, MEA,

and NAM regions, supporting both field and corporate roles, with a

strong focus on technical and leadership hiring.

• Partner with business leaders across regions to shape hiring strategies, drive workforce planning, and deliver high-quality talent aligned with business needs.
• Spearheaded talent mapping projects for Director-level roles in LATAM, contributing to succession planning and leadership bench strength.
• Played a key role in placing executive internal candidates during organizational restructuring, ensuring alignment with career development and business continuity goals.
• Currently managing a large-scale talent ramp-up project in North America, strategically building talent pipelines in New York State for field operations and engineering leadership positions.
• Member of the STEAM Girls Spain Committee, responsible for organizing an annual summer camp designed to inspire young school girls to explore STEM careers—contributing to reduce the gender gap in science, technology, engineering, and mathematics fields.
• Driving gender diversity initiatives in Europe, with a focus on increasing female representation in Field Engineering roles, leading targeted outreach, partnerships, and pipeline development.
• Lead the University Relations strategy in Spain and Italy, developing strong partnerships with academic institutions and enhancing employer branding among early-career talent.
• Leading the launch of new Early Careers and Apprenticeship Engineering Programs in Spain and Italy, aimed at nurturing future engineering talent.
• Member of the global Women’s Network communications team for the GE Vernova University Channel, supporting outreach, branding, and engagement strategies.
• Mentored junior team members and contributed to global TA best practices, process optimization, and KPI tracking.

During the short time I worked in Alkemy, due to a career moved to GE, my responsibilities were:

• Attracting and selecting talent in the technology, digital and AI sector for our open positions
• Development and implementation of work environment actions, events and internal communication
• Monitoring, reporting and constant improvement of internal services
• Development and management of internal assessment of competencies
• Support in defining and aligning HR strategies with business objectives
• Overall management of the Employee Journey: from the attraction of new talents to the Exit phases
  

HR Consulting on a freelance basis, I provided advice and administrative support to small and medium sized businesses on matters relating to recruitment, employee relations, reporting and ad HR projects. I also provided career coaching and resume writing services to individuals looking for work after being out of the job market for a while.

Key Achievements

• Successfully sourced and placed IT, finance, accounts, marketing and hospitality professionals for a wide range of clients across the UK.
• Worked with senior management to create staff handbook, HR policies such as flexible working policy and COVID-19 company policy; and developed orientation, training and incentive programs.
• Improved personal capabilities and skills of 20 new employees by delivering training and coaching and received very high ratings in the employee satisfaction survey.

• Updated key human resource metrics, including turnover and terminations, using reporting tools on the HRMS database.
• Developed and enforced company policy and procedures relating to all phases of human resources activity.
• Managed £88k HR budget and prepared monthly report for the board.
• Built a comprehensive employee recruiting strategy.
• Established and monitored employee pay scales.

Key Achievements

• Led the implementation and analisys of the Employee Engagement Survey improving employee satisfaction by 25%.
• Improved attrition scores by focusing on succession planing, internal promotion, rewards scheme and flexible working policy.
• Introduced new sickness absence policy and succeeded in reducing sickness levels by 12%.
• Launched ADP and ATS systems together with the Head of HR.

• Advise and assist head of departments on employment law and liaise with the Insurance Solicitors and Trade Unions on behalf of the organisation.
• Review and update key HR policies to ensure the company is legally compliant.
• Oversee and conduct staff engagement activities including exit interviews, surveys, newsletters, forums and talent days.
• Overseeing recruitment systems and implementing a new on-boarding process.

Key achievements

• Updated employee handbook and created a new induction program for new starters.
• Negotiated with staffing agency and job board contracts saving £10k on job boards and up to 10% per agency contract.
• Maintained 90% fill rate on a monthly basis.

Started as a General Manager and quickly encouraged to work as a Recruiter based on performance an strong people skills.

• Provided administrative support to Human Resources department of the organisation.
• Coordinating and scheduling phone and face-to-faces interviews with candidates, recruiters and hiring managers.
• Prepared JD and interview questions for the organisation.
• Completing pre-employment checks and providing feedback to unsuccessful candidates.

Key Achievements

• Managed incoming applications and conducted resume review and selection for over 500 candidates, resulting in a total of over 100 hires.
• Scheduled approximately 15 interviews per day.

• Providing HR support, guidance and expert advice to colleagues and managers. Developing HR practices and processes to ensure consistency.
• Advising managers and employees on sickness/absence, maternity and paternity leave, benefits and rewards, etc.
• Ensuring all HR administrative records are updated and maintained.
• Supporting and helping to conduct inductions with new starters in the business.

Key Achievements

• Implemented 3-day training program for new employees specifying in the areas of sales, customer service, policy and procedures.
• Initiated revision of outdated employee handbook and developed a new sickness absence policy.