CARMEN CERDAN FIZ

5.300 employees. Report to company CEO.

Lead a team of 100+ HR people distributed in 45 countries: Focus on cultural and digital transformation ensuring HR team acts as a strategic partner supporting the fast growth of the company. Escalate all achievements and successful initiatives already implemented in EMEA and Asia to the region of the Americas and Australia.

Translate business strategy into people-related actions and programs:

• Digitilization:

* Automate processes and embrace digitalization in all HR areas

* Expand use of HCM platform (Oracle HCM) to the operations of the Americas and review processes in place to reduce manual data entry and gain efficiency (integrations HCM/Payroll systems, review HR workflows and HR systems architecture in collaboration with HRIS team and Finance)

* Enhance HR technology to improve candidate and employee experience

* Reduced manual entries globally in more than 50% - Improve Data Quality by 40%

• Talent Management:

* Implement a Global Talent Assessment program to identify and promote high performers.

* Internal mobility process to ensure transparency and fairness during whole process.

* Increased number of vacancies filled by internal candidates in 50% globally

• Compensation & Benefits:

* Create from scratch global Job Mapping and Salary ranges with Grades and Organizational bands (Mercer methodology)

* Salary and benefits surveys.

• L&D:

* Set up principles for the L&D strategy at a global level – Launch the Ria University path to manage upskilling and reskilling initiatives

* Increased the number of hours of “technical” and “critical skills” training by 100%

• M&A: Part of the DD team for the acquisition of new subsidiaries in key countries (South Africa, Saudi Arabia)

• Report to EMEA & Asia Managing Director - Manage team of 33 HR people based in 11 countries
• Built a HR Business Partner team all over Europe, then Africa & Asia, following company's growth
• Partnered with Regional and local Management to adapt and prioritize HR policies to business needs and company values
• Hired and built HR Team all over the region and train/coach key members
• Actively participated in Due Diligence for acquisition of Malaysian MT company and play an active role in the integration of the Asian and Middle East structure (600 employees)
• Lead the digital conversion of the HR area: Implemented the company's first HR platform (Oracle HCM)
• Talent Acquisition: high dedication to recruitment, hiring and headhunting myself most senior roles
• Revamped whole TA process: ensure efficiency of the process in a rapidly growing business (more than double staff in 5 years)
• Employer branding: campaigns + specific projects (bootcamps, fairs...) which translated into an increase of applications in LinkedIn in 20-25%
• Set-up regional HR Metrics, design Recruitment policies, internal mobility policy,
• European Training program, Onboarding process, Annual Talent program based on objectives, competencies and key results
• Regular on-site visits to align team members and create a highly efficient and strategic HR team
• HR Planning and Development:
• Revamped annual appraisal
• Work on implementing culture of feedback and reward
• Implemented Competencies-based program for talent assessment (Dictionary of Competencies and skills)

• 250 employees - Newly created position, reporting to Country Manager, dotted line to Global HR Director - 2 direct reports
• HR Administration - Recruitment - Development policies (increase of Headcount from 100 to 250 employees in less than 2 years)

• Organization and supervision of the activity in the agencies:
  • Prospection and hiring of new clients - Business development with Key Accounts (mainly manufacturing environment)
  • Consistently achieved and exceeded sales targets
  • Train and coach Account Managers on the field
  • Recruitment, training and management of the internal staff, and recruitment of qualified staff (ex: chief engineer, supervisors, factories foremen and plant managers, sales representatives in technical areas...),
  • Legal area: Employee relations and management of litigations, inspections of labour regulator, review of collective agreements for a wide variety of sectors.

• 4 Direct reports
• Organization and supervision of the activity in the agencies: recruitment, supervision of payroll and HR admin, sales (Prospection, network management and KAM)

• Recruitment, Contracts and HR Admin