Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
BusinessAnalyst
Carmelo  Umberto  Gerlando  LATINO

Carmelo Umberto Gerlando LATINO

ALICANTE

Summary

Business Analyst successful at responding to shifting business needs and priorities. Well-versed in operational assessment strategies and functional analysis methodologies for businesses of different sizes. Quantitative expert with comprehensive approach to analytical projects, business reporting and process improvements. Professional Business Analyst with advanced knowledge of portfolio asset management systems and skill in driving positive outcomes. Exceptional organizational, project management and leadership skills. Adaptable assessor of business health and product success with expertise in optimizing solutions for changing industry landscapes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

37
37
years of professional experience

Work History

Business Analyst

European Union ( www.euipo.eu)
Alicante
02.1998 - Current
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Identified process inefficiencies through gap analysis and outlined sensible solutions.
  • Evaluated trends to understand competitive environments and assess current strategies.
  • Evaluated business requirements, leveraging information to forecast costs relating to hardware, software and consulting.
  • Developed and controlled execution of reporting and analytics for multiple operations departments.
  • Built and harmonized operations reports for team leaders, senior managers and executives, supervising automation of reports and data sources to eliminate errors.

Stockbroker Assistant

Moers & Fils
Brussels
03.1993 - 07.1997
  • Prepared forms such as receipts, withdrawal orders or transfer confirmations based on transaction requests from stockholders.
  • Documented security transactions such as purchases, sales and conversions to create in-depth database of clients and transactions completed.
  • Prepared orders to orchestrate transfers, tracked transactions and documented activities with detailed records.
  • Conferred with customers to assess market fluctuations and correct account problems.
  • Organized securities sales and purchases on behalf of customers and companies.
  • Delivered security certificates on behalf of companies to purchasing customers.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.

Broker

MEGAINVEST Srl
Brussels
02.1988 - 01.1993
  • Answered inquiries and provided information to sales representatives, distributed appropriate paperwork and fulfilled quote requests to deliver excellent customer support.
  • Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.
  • Reviewed stop-loss reporting to customer accounts and complied with policies and procedures for release of information.
  • Arranged for inspections and surveys of sold properties.
  • Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
  • Supported sales, brokers, consultants and underwriters in marketing and sales activities.
  • Developed advanced product knowledge to share current information while generating and delivering products quotes.
  • Conducted research to answer questions and handle issues using multiple systems and resources.
  • Investigated resources of potential buyers to determine pay expected costs.

Commercial Sales Manager

Scudieri & company
Brussels
05.1984 - 01.1988
  • Developed strategic initiatives based upon company objectives aimed at accelerating growth.
  • Motivated team to meet and exceed sales goals.
  • Traveled to different companies to negotiate large sales and contracts.
  • Provided local market insight and identified trends.
  • Analyzed sales data and developing strategies and action plans.
  • Provided extensive leadership by effectively communicating strategic goals and plans.
  • Implemented strong training program enabling employees to improve and build upon both professional and personal growth.
  • Conducted research to develop detailed business plans for commercial opportunities and expansion.

Education

Bachelor of Science - Economics

University of Louvain La Neuve
Brussels
06.1984

Skills

  • Financial and Economic Data
  • Competitive Market Analysis
  • Industry Trend Analysis
  • Document Library Maintenance
  • Customer Communication
  • Capital and Resource Allocation
  • New Market Identification
  • Business Analysis
  • Recommendations for Action
  • Business Requirements
  • Strategic Planning
  • Pivot Tables
  • Stress Tolerance
  • Adaptability and Flexibility

Languages

Italian
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
Dutch
Upper intermediate (B2)
Danish
Upper intermediate (B2)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Judge a man by his questions rather than his answers.
Voltaire

Timeline

Business Analyst

European Union ( www.euipo.eu)
02.1998 - Current

Stockbroker Assistant

Moers & Fils
03.1993 - 07.1997

Broker

MEGAINVEST Srl
02.1988 - 01.1993

Commercial Sales Manager

Scudieri & company
05.1984 - 01.1988

Bachelor of Science - Economics

University of Louvain La Neuve
Carmelo Umberto Gerlando LATINO