Carlos Luis Lugo Zerpa
Barcelona,B
Summary
Highly motivated worker with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
4
4
years of professional experience
Work History
Sales Associate
Hugo Boss
07.2023 - Current
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
Sales Associate
Purificación García
09.2021 - 07.2023
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Proved successful working within tight deadlines and a fast-paced environment.
Real Estate Agent
Freelacer
01.2020 - 06.2021
- Performed home evaluations and developed competitive market analysis for individual homes.
- Developed and implemented marketing strategies to maximize sales and attract new clients.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Applied effective time management techniques to meet tight deadlines.
Education
High School Diploma -
U.E Colegio Madre Candelaria
Caracas2010
Skills
- Computer Proficiency and Microsoft Office
- Teamwork and Collaboration
- Customer Service
- Decision-Making
- Team Leadership
Languages
Inglés
Advanced (C1)
Español
Bilingual or Proficient (C2)
Timeline
Sales Associate
Hugo Boss
07.2023 - Current
Sales Associate
Purificación García
09.2021 - 07.2023
Real Estate Agent
Freelacer
01.2020 - 06.2021
High School Diploma -
U.E Colegio Madre Candelaria
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