Carlos Javier Gil lorente

- Lead the contracting process with our clients in a B2B and B2C environment, focused on signing the most competitive rates for Hotelbeds.

- Negotiate contract renewal conditions such as: rate, inventory, offers, release periods, marketing contributions, overrides, cancellation policy.

- Monitor the Performance of each hotel working closely with the Yield Manager to ensure competitiveness and availability is not an issue.

- Act as the face-to-face key point contact for accommodation supplier vendors and develop and maintain excellent relationships with them.

- Support the resolution of major supplier or client complaints, negotiating the most suitable solution to maintain good service and a positive relationship with them.

- Ensure the supplier has a clear understating of Hotelbeds value proposition and marketing tools to optimize the income of each hotel.

- Overrides, cancellation policy by conducting face-to-face visits to top 5% hotels in the portfolio and periodic remote interactions with the rest of the portfolio to improve existing commercial conditions.

- Ensure renewed contracts are Live with sufficient lead tile to capture early bookings

- Act as the remote key point contact for accommodation supplier vendors to maintain the relationship for matters related to contracting, operational, commercial or financial activities

- Ensure suppliers comply with Health & Safety, giving the proper support to the H&S specialist agents

- Prioritize and turn around campaigns and opportunities

- Understand, analyze and identify business trends and opportunities in the destination from region´s trading report, destination news and happenings

- Explain performance of the destination or specific hotels when required with clear insight on key causes of performance

- Hotel account management
- Strategy development regarding offers, quotas, booking value & releases
- Performance analsysis: deep study of sales & comparatives
- Channel managers connectivity
- Contract loading
- Commercial relationship with hotels

- Digital Marketing offer & campaing creation
- SEO & SEM Content Management
- Market research and analysis