Carlina Monti

• Spearheaded the complete recruitment process across European regions, including the coordination of line manager meetings, job description creation, job postings, candidate shortlisting, interview set up and coordination, assessments, contracts, background checks, and onboarding
• Managed accurate HRIS data within the ADP system, working with PX colleagues in NAM and MOW so we are able to ensure employee data is accurately being stored. Reports accordingly for constant employee data changes. These changes then reflect in our other systems, such as salesforce
• Employee updates, letters, employee movements, and payroll submissions for the Stockholm office
• Championed workplace health and safety standards, ensuring a secure and compliant work environment
• Navigated the complexities of employee visa coordination across the UK, Stockholm, and Amsterdam offices, liaising with line managers and third-party providers for seamless support
• Maintained and updated training materials for Clear Company to support its implementation as BTS's primary recruitment platform
• Coordinated all logistics for graduate recruitment, including career fair organization and active project management across the region
• Compiled the monthly PRO insights report on recruitment, ensuring data accuracy and timely submission
• Compiled employee records such as personal information, attendance, benefits, performance reviews, and terminations
• Managed employee onboarding program for new hires ensuring completion of all required documents
• Administered employee benefits through programs such as health insurance plans and retirement savings accounts.
• Yearly ISO accreditation to show how we maintain our onboarding and offboarding processes and these are reviewed twice a year via internal and external audits which I attend on behalf of the PX team

KEY ACHIEVEMENTS:

• Developed key training videos and guidance documents to support hiring managers and the smooth implementation of Clear Company, enhancing the recruitment process
• Demonstrated expertise in organizing 'Discover Your Purpose' and 'New Joiner Milestones' initiatives, including co-facilitating onboarding sessions
• Implemented a new hires and leavers tracking system using Smartsheet, facilitating collaboration between IT and People Experience teams for comprehensive oversight
• Led the launch of a fresh ticketing service within the PX team in Europe, establishing a primary contact point for BTS employees and external queries, enhancing service delivery and support
• Since Autumn 2022, I've conducted exit interviews for all European leavers, gathering critical feedback to inform continuous improvement efforts within the organization
• In September 2022, I had the honor of joining the F1 Events Team at BTS Group, where I played a pivotal role in organizing transportation and accommodation logistics leading up to the prestigious Directors' Conference. Demonstrating my commitment and organizational skills, I successfully managed the intricate details of these arrangements to ensure a seamless experience for all participants. My responsibilities culminated in January 2023 when I attended the Directors' Conference, where I was entrusted with the critical tasks of overseeing transfers and managing the hospitality desk throughout the event. My efforts contributed significantly to the smooth execution of the conference, showcasing my ability to handle high-stakes situations with professionalism and efficiency

• Ownership of diary management and inbox management for CEO

• Supported all internal team meetings, weekly, monthly, and board meetings, preparing of presentations, product flows and taking meeting minutes, storing, and following up on action points

• Handled complex HR projects for COO to help smooth running of internal operations

• Monthly reconciliation of expenses

• Ownership of coordination of internal surveys for team leaders and all employees

• Ordering of merchandise for exhibitions for all remote employees and team retreats

• Coordination of travel for executives and team retreats

• Managing of virtual and physical Bitrefill offices

KEY ACHIEVEMENTS:

• Successfully achieved planning 15 team members in El Salvador for the adopting bitcoin summit and our company's product launch, placing us on El Salvador's map

• Handled complex prioritizations of calendar management for COO

• Supported members of the COO's team's detailed calendars to coordinate weekly/monthly team reviews and workshops

• Collaborated with peers on multiple, complex, administrative projects to exceed all expectations and deliver projects on time

• Handled new hires within my COO's domain and assisted with personal on-boarding processes and interview processes

• Coordination of complex domestic and international travel arrangements, cutting company costs by 10%

• Detailed function as bookkeeper, carrying out expenses and recording of hours on a monthly basis

• Spearheaded our monthly team's newsletter for our internal website

• Ownership of all meeting cadence from our planning document and ensuring the achievement of all upcoming deadlines

KEY ACHIEVEMENTS:

• Succeeded in creating a yearly planning schedule for my COO's domain with an electronic filing system for meeting records that increased work efficiency

• Successfully created a new sub-domain within my COO's domain

• Created an internal process for Klarna mobile phones

• Oversaw daily operations for two directors

• Coordinated complex meetings, preparation of meeting material and set up of all online meeting platforms

• Managed all travel arrangements, including flights, accommodations,transportation and itinerary's

• Processed expense reporting for submission and approval, conducting accurate and efficient financial reconciliation

• Successfully managed director social media channels

KEY ACHIEVEMENTS:

• Appointed member of a house committee, coordinating and executing all Arup events

• Enhanced schedule management strategies to streamline client and internal meetings, effectively facilitating achievement of project milestones ahead of schedule-itinerary management

• Provided EA support for one partner

• Spearheaded the administrative team

• Coordinated scheduling, including appointments, meetings, and travel arrangements

• Established clear channels of communication through email, phone, and in-person correspondence on behalf of the executive

• Compiled, evaluated, and submitted client tax returns and reporting to the Australian Tax Office; presented issues pertaining to outstanding debts to administration teams and clients for follow-up

KEY ACHIEVEMENTS:

• Leveraged Oracle systems to create purchase orders to maintain inventory levels

• Reconciled credit card expenses through Systems Applications and Products in

Data Processing (SAP) Systems

• Maintained high levels of client satisfaction through reliability and consistency

• Developed and implemented company's first employee manual outlining all proper business procedures and and office policies

• Delivered administrative support to the General Manager of marketing, brand, and acquisition, as well as marketing teams

• Coordinated calendars, and responded to meeting requests and email correspondence on behalf of the General Manager

• Spearheaded monthly teams training workshops

• Processed travel expenses and reimbursements

• Greeted visitors entering the office and accompany them to appropriate meeting rooms

• Coordinated the annual awards night in New Zealand with 400+ attendees

KEY ACHIEVEMENTS:

• Leveraged Oracle ERP Systems in issuing purchase orders

• Appointed head of new starter setup for inductions and ICT equipment, and security access