Candy de Schepper
Profielschets
Currently seeking a long-term remote opportunity in Customer Success, Account Management, Marketing or Recruitment.
Commercially driven and customer-focused professional with more than 10 years of international experience in Customer Success, Account Management, Recruitment, Marketing, Business Development and Hospitality. Throughout my career, I have built long-term client relationships, identified commercial opportunities and supported organisations in achieving sustainable growth. My professional background combines strategic relationship management, recruitment, digital marketing and customer success with a genuine passion for helping people and businesses succeed. As the founder of Thrive & Connect, I support entrepreneurs and small businesses with digital marketing, SEO, branding, content creation and communication strategies that strengthen their online visibility and customer engagement. This entrepreneurial experience has strengthened my commercial mindset, creativity and ability to independently manage projects while maintaining excellent client relationships. I enjoy working in international environments where collaboration, customer satisfaction and continuous improvement are key. I am proactive, solution-oriented, and thrive in roles where I can combine relationship management, commercial thinking, and marketing expertise.
Overzicht
1
1
Certification
14
14
years of professional experience
Werkervaring
Founder | Marketing & Communications Consultant
Thrive & Connect
Ibiza
2025.06 - 2026.07
- Founded and manage a marketing consultancy supporting entrepreneurs and small businesses with digital marketing, branding and communication strategies.
- Develop tailored marketing and communication strategies aligned with client objectives.
- Manage websites, SEO and social media platforms.
- Create engaging website copy, blogs, newsletters and marketing content.
- Advise clients on branding, customer engagement and online positioning.
- Coordinate multiple client projects while maintaining excellent communication and meeting deadlines.
- Build long-term client relationships through a strategic and personal approach.
- Teach Yoga, Pilates and Les Mills BodyPump classes alongside my marketing consultancy.
Account Manager Healthcare
Maandag
2023.05 - 2025.07
- Managed a portfolio of healthcare organisations while acting as a trusted advisor for both clients and healthcare professionals.
- Managed and expanded client accounts within the healthcare sector.
- Developed new business opportunities and strengthened existing partnerships.
- Recruited and matched healthcare professionals with suitable organisations.
- Advised clients on workforce planning and recruitment strategies.
- Guided professionals throughout recruitment, onboarding and evaluation.
- Built sustainable client relationships through proactive communication.
- Delivered a high level of customer satisfaction while balancing commercial objectives.
Recruitment & Client Consultant
Maandag
2021.10 - 2023.05
- Responsible for the complete recruitment process within the education sector while building long-term relationships with schools and education professionals.
- Conducted interviews and candidate assessments.
- Managed the full recruitment and onboarding process.
- Matched professionals with suitable educational organisations.
- Built strong relationships with schools and education professionals.
- Maintained excellent candidate and client experiences throughout the recruitment journey.
Customer Support Specialist
Teleperformance Portugal
2021.01 - 2021.07
- Provided customer support for Uber Eats within a fast-paced international environment.
- Assisted customers, restaurants and delivery partners.
- Resolved customer enquiries and complaints efficiently.
- Processed administrative tasks accurately.
- Delivered excellent customer service while meeting quality standards.
Fitness & Wellness Advisor
OneSpaWorld
2019.11 - 2020.04
- Delivered premium fitness and wellness services aboard an international cruise ship.
- Delivered personal training sessions.
- Taught Yoga and Pilates classes.
- Provided lifestyle and wellbeing coaching.
- Delivered exceptional guest experiences.
Club Manager
Fitland
2018.01 - 2019.07
- Responsible for the daily management of a fitness club while leading a team of approximately 38 employees.
- Led, coached and motivated a multidisciplinary team.
- Managed daily operations, planning and budgets.
- Recruited, trained and developed employees.
- Implemented local marketing initiatives to increase membership.
- Focused on customer satisfaction, retention and operational excellence.
Founder
Can Do It! Sports
2015.09 - 2019.01
- Founded and managed a sports and fitness company focused on personal training, bootcamps and community fitness programmes.
- Managed daily business operations.
- Organised bootcamps and sports activities.
- Delivered personal training sessions.
- Promoted the business through marketing and local networking.
- Built strong relationships with clients.
Fitness Instructor
BetterYou Health Centre
2015.09 - 2017.12
- Provided personal training, nutrition guidance and group fitness instruction.
- Delivered personal training sessions.
- Taught group fitness classes.
- Supported clients in achieving health and fitness goals.
- Provided lifestyle and nutrition guidance.
Social Worker
Brijder Foundation
2015.05 - 2017.07
- Supported clients through coaching, guidance and practical assistance.
- Guided clients in achieving personal goals.
- Built trusting relationships.
- Worked collaboratively with multidisciplinary teams.
- Strengthened communication and problem-solving skills.
Commercial Sales Representative
MediaTrend
2013.10 - 2014.03
- Responsible for customer acquisition and commercial sales support.
- Acquired new customers.
- Managed client relationships.
- Supported online marketing activities.
- Contributed to business growth through commercial sales.
Commercial Sales Representative
Elwa International
2012.05 - 2013.10
- Supported international sales and marketing activities while maintaining relationships with international clients.
- Supported business development activities.
- Managed client communication.
- Assisted with marketing initiatives.
- Represented the company during international trade events.
Opleidingen
Laptop Lifestyle Master - Online Marketing & Communications
NCOI - Nutrition
NCOI - General Psychology
Capabel - Social Work
Regio College - Marketing & Communications
Vaardigheden
- Customer Success
- Account Management
- Client Relationship Management
- Marketing Strategy
- Digital Marketing
- Business Development
- Recruitment & Talent Acquisition
- SEO
- Content Creation
- Social Media Management
- CRM Systems
- Customer Experience
- Stakeholder Management
- Communication
- Project Coordination
- Problem Solving
- Relationship Building
- Creative problem solving
- Google Analytics
Certificering
- Yoga Instructor
- Pilates Instructor
- Les Mills BodyPump Instructor
- Personal Trainer Level 2 & 3
- Fitness Instructor Level 1 & 2
- Virtual Assistant
- Candy_de_Schepper_Customer success
Languages
Dutch
Bijna eerstetaalniveau
English
Bijna eerstetaalniveau
Spanish
Beginner
Aangepast
Currently seeking a long-term remote opportunity in Customer Success, Account Management, Marketing or Recruitment.
Prestaties
• Founded and successfully managed my own marketing consultancy (Thrive & Connect).
• Built long-term client relationships across healthcare, marketing and service industries.
• Managed client portfolios while combining commercial growth with excellent customer service.
• Successfully recruited and matched professionals with suitable organisations.
• Developed digital marketing, SEO and communication strategies for entrepreneurs and small businesses.
Tijdlijn
Founder | Marketing & Communications Consultant
Thrive & Connect
2025.06 - 2026.07
Account Manager Healthcare
Maandag
2023.05 - 2025.07
Recruitment & Client Consultant
Maandag
2021.10 - 2023.05
Customer Support Specialist
Teleperformance Portugal
2021.01 - 2021.07
Fitness & Wellness Advisor
OneSpaWorld
2019.11 - 2020.04
Club Manager
Fitland
2018.01 - 2019.07
Founder
Can Do It! Sports
2015.09 - 2019.01
Fitness Instructor
BetterYou Health Centre
2015.09 - 2017.12
Social Worker
Brijder Foundation
2015.05 - 2017.07
Commercial Sales Representative
MediaTrend
2013.10 - 2014.03
Commercial Sales Representative
Elwa International
2012.05 - 2013.10