Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Camilo Nicolás Peralta Cano

Camilo Nicolás Peralta Cano

Palma

Summary

Professional with more than 5 years of experience committed to the highest standards in customer service and attention, and providing the best customer service and experience through different social media channels. My dedication is reflected in consumer satisfaction when solving problems.

Overview

7
7
years of professional experience

Work History

Hospitality/Tourism Machinery Store

Tromso
04.2019 - Current
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed high volumes of customer transactions during peak times while maintaining excellent service standards.
  • Enhanced customer satisfaction by efficiently processing transactions and resolving issues.

Exchange House

Cambios Chaco
05.2017 - 02.2019
  • Enhanced team performance by conducting regular training sessions and offering constructive feedback.
  • Analyzed customer feedback to identify areas for improvement.
  • Collaborated with other departments on initiatives aimed at enhancing overall customer experience across all touchpoints within the company.
  • Improved customer satisfaction by consistently providing timely and accurate support to clients.
  • Mentored junior team members, helping them develop essential customer service skills and advance their careers.

Education

Scientist

Maria Auxiliadora
Capiata - Paraguay
11.2014

Skills

  • Ethical Practice
  • Compassion and Empathy
  • Honest and Respectful
  • Kind and attentive
  • Teamwork
  • Puntuality
  • Predisposition

Languages

Spanish
Bilingual or Proficient (C2)
English
Intermediate (B1)
Italian
Beginner (A1)

Timeline

Hospitality/Tourism Machinery Store

Tromso
04.2019 - Current

Exchange House

Cambios Chaco
05.2017 - 02.2019

Scientist

Maria Auxiliadora

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Camilo Nicolás Peralta Cano