Camilo Nicolás Peralta Cano
Palma
Summary
Professional with more than 5 years of experience committed to the highest standards in customer service and attention, and providing the best customer service and experience through different social media channels. My dedication is reflected in consumer satisfaction when solving problems.
Overview
7
7
years of professional experience
Work History
Hospitality/Tourism Machinery Store
Tromso
Palma De Mallorca
04.2019 - Current
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed high volumes of customer transactions during peak times while maintaining excellent service standards.
- Enhanced customer satisfaction by efficiently processing transactions and resolving issues.
Exchange House
Cambios Chaco
Asuncion International Airport
05.2017 - 02.2019
- Enhanced team performance by conducting regular training sessions and offering constructive feedback.
- Analyzed customer feedback to identify areas for improvement.
- Collaborated with other departments on initiatives aimed at enhancing overall customer experience across all touchpoints within the company.
- Improved customer satisfaction by consistently providing timely and accurate support to clients.
- Mentored junior team members, helping them develop essential customer service skills and advance their careers.
Education
Scientist
Maria Auxiliadora
Capiata - Paraguay11.2014
Skills
- Ethical Practice
- Compassion and Empathy
- Honest and Respectful
- Kind and attentive
- Teamwork
- Puntuality
- Predisposition
Languages
Spanish
Bilingual or Proficient (C2)
English
Intermediate (B1)
Italian
Beginner (A1)
Timeline
Hospitality/Tourism Machinery Store
Tromso
04.2019 - Current
Exchange House
Cambios Chaco
05.2017 - 02.2019
Scientist
Maria Auxiliadora