A results oriented management professional in operations, production management, organizational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies.
Overview
11
11
years of professional experience
Work History
Operations Manager
Polín et moi
Madrid
06.2023 - Current
Ensure product supply including negotiation and onboarding of brands, distributors, and retailers.
Formulate the annual selection promotion planning according to the season and life cycle of products.
Collaborate with internal/external traffic teams to drive visibility and boost sales and gaining external traffic.
Define the annual marketing plan, including brand and product, through collaboration with Marketing, exploring innovative social commerce marketing models based on user demands.
Analyze sales and return data on a bi-weekly basis, providing comparative insights against previous years.
Operations Executive
Pyratex
Madrid
10.2022 - 05.2023
Worked as a member of the operations and logistics team at a leading supplier of sustainable and innovative fibers
Managed sales with renowned fashion brands in Europe and North America, including Balenciaga, Fiorucci, Off-White, Mara Hoffman, Nanushka, and Dover Street
Oversaw logistics and operations to ensure efficient and timely delivery of products to clients
Optimized operations times with suppliers to serve the best times to major clients and achieve better product quality, resulting in a 25% reduction in delivery times compared to the previous year.
Retail Sales Coordinator
Kinda Kinks
Madrid
03.2019 - 07.2022
Daily tracking and management of customer orders and returns.
Directly engaging with customers to address shortages and resolve issues, ensuring excellent customer service on behalf of the brand
Expanded the demographic visibility of the website in five northern European countries through targeted marketing campaigns and outreach efforts
Negotiation with suppliers to obtain favorable reduced price that beneficiated the two parties involve getting a 3% of benefit in final product.
Co.Founder
Topping Brownies
Barranquilla
05.2013 - 01.2019
Coordinating and completing special assignments and projects as required; collaborate with various staff and departments
Developed and implemented business plan to secure venture capital funding.
Established relationships with key customers, vendors, and partners.
Handle all logistics related Interact with leadership, internally and externally.
Manage high volume scheduling requests, provide assistance while anticipating and being proactive about daily needs
Education
MBA Business Management -
Esden Business School
07.2019
Digital Marketing -
Universidad Del Norte
01.2017
Fashion and Haute Couture Design -
Universidad Autónoma Del Caribe
01.2014
Diploma in Styling and Fashion Consultancy -
Esden Business School
Skills
Process Improvement
Performance reporting
Incidents management
Inventory Management
Budgeting and cost control
Business and Operations Management
Supply Chain - Logistics Management
SAP expertise
Customer Relationship Management
Negotiation
Languages
Spanish
English
Affiliations
Soñar Despierto, Management Staff
Timeline
Operations Manager
Polín et moi
06.2023 - Current
Operations Executive
Pyratex
10.2022 - 05.2023
Retail Sales Coordinator
Kinda Kinks
03.2019 - 07.2022
Co.Founder
Topping Brownies
05.2013 - 01.2019
MBA Business Management -
Esden Business School
Digital Marketing -
Universidad Del Norte
Fashion and Haute Couture Design -
Universidad Autónoma Del Caribe
Diploma in Styling and Fashion Consultancy -
Esden Business School
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