BRUNO FERRERO TIETZ
Valencia
Summary
- Professional educator skilled in fostering engaging and inclusive learning environments. Strong background in curriculum development, classroom management, and student assessment. Highly collaborative, dependable, and adaptable to evolving educational needs. Expert in language instruction with passion for nurturing student growth and academic success.
- Seasoned native bilingual (Spanish/English) linguist with a great deal of experience translating, interpreting, and teaching English to children and adult professionals alike in both individual and group settings.
- Bilingual Customer Service background
- Cutting-edge translation/interpreting skills.
Overview
14
14
years of professional experience
Work History
ENGLISH TEACHER
EUROENGLISH CENTRE
10.2025 - Current
- Taught in-person English lessons to ages 7-adult, all levels
- Responsible for collecting elementary-age children from school to accompany them to class at the academy
- Developed tailored lesson plans that enhanced English language fluency across all age groups
- Followed Cambridge guidelines throughout test preparation
- Evaluated student feedback systematically to refine lesson delivery and enhance overall educational effectiveness regularly.
- Assessed student progress and provided feedback to improve performance and establish academic success.
ENGLISH TEACHER
UNIVERSIDAD POLITÉCNICA DE VALENCIA (Geothermal Division)
09.2023 - Current
- Teaching a group of University Professors English Conversation Speaking and differences between formal and Informal styles of English
ENGLISH TEACHER
AIP IDIOMAS (VALENCIA)
09.2022 - Current
- ESL TEACHER on contract with this Academy: teaching English to adult professionals and younger students online and in person
ENGLISH LANGUAGE ASSISTANT (ESO)
COLEGIO LEONARDO DA VINCI
09.2021 - 06.2022
- Supported students in preparing for English proficiency exams (CAMBRIDGE), significantly improving their test scores and opportunities
CUSTOMER SERVICE, INTERPRETING/TRANSLATING
THE HELPERS
10.2016 - 06.2020
- Assisted English-speaking expats in Madrid by offering/providing translation and interpretation services
- Customer Service attention in both English and Spanish
- Dealing with stellar clients such as EY, Deloitte, BBVA, Repsol, Mapfre, Universidad CEU San Pablo
- Served as point of escalation for complex customer issues, capturing timely resolution to drive client retention.
- Monitored customer surveys and feedback to develop corrective actions for service-related issues.
- Assisted customers with translation-related questions, feedback and complaints.
- Translated and reviewed business and technical documentation
SUBTITULACIÓN PARA TRADUCTORES EN CINE Y TELEVISIÓN ENES
TRÁGORA FORMACIÓN
03.2020 - 05.2020
- Mastered numerous subtitling techniques and programs employed within the Cinema and Television industry through comprehensive training.
ENGLISH TEACHER - YOUNG LEARNERS
ACADEMIA PHI (Alpedrete, Madrid)
09.2017 - 06.2018
- In an academy, after-school setting teaching children and teenagers
ASSISTANT COACH / SKI INSTRUCTOR, AGES 6-12
CAS SKI CLUB
01.2012 - 12.2015
NATIVE ENGLISH TEACHER/CAMP MONITOR
NATUAVENTURA ENGLISH CAMP SIERRA MADRID
07.2015 - 07.2015
- Teaching English through games and sports in a mountain summer camp setting
ENGLISH TEACHER/CAMP MONITOR
LEARNING WHILE ENJOYING ENGLISH CAMP (Sponsored by the Tres Cantos Town Hall)
06.2013 - 07.2014
Education
GRAPHIC DESIGN AND ILLUSTRATION - Graphic Design/Illustration
IED MADRID (Instituto Europeo de Diseño)
Madrid, Spain06-2017
SUBTITULACIÓN PARA TRADUCTORES EN CINE Y TELEVISIÓN EN>ES -
TRÁGORA FORMACIÓN
05-2020
ILUSTRACIÓN, PUBLICIDAD, Y DISEÑO - Illustration
ESDIP
Madrid, Spain05-2019
ART FOUNDATION DIPLOMA -
BRISTOL SCHOOL OF ART (South Gloucestershire and Stroud College)
06-2015
A LEVELS IN MEDIA STUDIES, ART, AND ENGLISH LITERATURE -
KING'S COLLEGE, Soto de Viñuelas (Madrid)
01-2013
A-Levels - FIRST CERTIFICATE
ENGLISH MONTESSORI SCHOOL MATAESPESA (Alpedrete)
01-2011
Skills
- Excellent communication skills, native in English (US & UK) and Spanish
- Remote teamwork
- Customer loyalty building
- Motivational strategies
- Virtual classroom management
- Multimedia use in teaching
- Graphic design fundamentals
- Creativity and innovation
- Social media promotion
- Student motivation
- Classroom management
Additional Information
Over 10 years’ experience working/performing in multinational environments, accustomed to dealing with personalities of all ages from varied cultural and linguistic backgrounds. I am also a singer/musician with several international vinyl record releases, having performed all over Europe and Spain as co-founder/performer with Nu School Steppas Sound System and under my artistic name, Natty Nature. All of my professional/artistic endeavours have been integrally related to customer service in English and/or Spanish.
Languages
English
Proficient
C2
Spanish
Proficient
C2
Personal Information
Nationality: USA and Spain (both passports)
Timeline
ENGLISH TEACHER
EUROENGLISH CENTRE
10.2025 - Current
ENGLISH TEACHER
UNIVERSIDAD POLITÉCNICA DE VALENCIA (Geothermal Division)
09.2023 - Current
ENGLISH TEACHER
AIP IDIOMAS (VALENCIA)
09.2022 - Current
ENGLISH LANGUAGE ASSISTANT (ESO)
COLEGIO LEONARDO DA VINCI
09.2021 - 06.2022
SUBTITULACIÓN PARA TRADUCTORES EN CINE Y TELEVISIÓN ENES
TRÁGORA FORMACIÓN
03.2020 - 05.2020
ENGLISH TEACHER - YOUNG LEARNERS
ACADEMIA PHI (Alpedrete, Madrid)
09.2017 - 06.2018
CUSTOMER SERVICE, INTERPRETING/TRANSLATING
THE HELPERS
10.2016 - 06.2020
NATIVE ENGLISH TEACHER/CAMP MONITOR
NATUAVENTURA ENGLISH CAMP SIERRA MADRID
07.2015 - 07.2015
ENGLISH TEACHER/CAMP MONITOR
LEARNING WHILE ENJOYING ENGLISH CAMP (Sponsored by the Tres Cantos Town Hall)
06.2013 - 07.2014
ASSISTANT COACH / SKI INSTRUCTOR, AGES 6-12
CAS SKI CLUB
01.2012 - 12.2015
SUBTITULACIÓN PARA TRADUCTORES EN CINE Y TELEVISIÓN EN>ES -
TRÁGORA FORMACIÓN
ILUSTRACIÓN, PUBLICIDAD, Y DISEÑO - Illustration
ESDIP
ART FOUNDATION DIPLOMA -
BRISTOL SCHOOL OF ART (South Gloucestershire and Stroud College)
A LEVELS IN MEDIA STUDIES, ART, AND ENGLISH LITERATURE -
KING'S COLLEGE, Soto de Viñuelas (Madrid)
A-Levels - FIRST CERTIFICATE
ENGLISH MONTESSORI SCHOOL MATAESPESA (Alpedrete)
GRAPHIC DESIGN AND ILLUSTRATION - Graphic Design/Illustration
IED MADRID (Instituto Europeo de Diseño)