Bárbara Franco Lima
València
Summary
Multilingual professional with 5+ years of experience in sales, outreach, and education. Proven track record in cold/warm calling, client relationship management, and cross-cultural collaboration. Adept at leveraging CRM tools (Pipedrive, Basecamp) to drive results. Passionate about connecting with clients and delivering value through tailored solutions.
Overview
8
8
years of professional experience
Work History
Partnership Coordinator
LIFT Enrichment
10.2023 - Current
- Responsible for cold calling school districts, and introducing them to the program to book appointments for closers; collaborating closely with a diverse and dynamic team, participating in strategic sales meetings, and ensuring a consistent workflow by following our established Standard Operating Procedures. Leveraging tools like Google Sheets, Basecamp, and Pipedrive, Built rapport with clients by articulating workshop value, resulting in booked meetings that generated $500K+ in new-client sales.
Remote Phone Interviewer/Sales Closer
Fandafia Agency
07.2023 - 10.2023
- Responsible for contacting influencers and presenting them with the agency’s proposal. The success rate of 65% in warm calls.
English as a Second Language Teacher
Casa Thomas Jefferson
02.2021 - 02.2023
- Responsible for planning, organizing, and teaching English lessons to different levels of learning.
Products and Services Analyst
American Chamber of Commerce in Brazil
04.2018 - 06.2019
- Led corporate sponsorship sales, consistently meeting targets by pitching and closing advertising deals with member companies. Developed tailored proposals to highlight ROI for sponsors of our monthly training workshops (Finance, HR, Marketing, etc.). Managed key accounts, identifying upsell opportunities while strengthening relationships to boost retention. Organized high-impact events that delivered value to sponsors, ensuring repeat partnerships.
Helbor Flat Class
05.2017 - 04.2018
- Managed front desk operations, handling check-ins/outs while directly selling rooms to walk-in guests, maximizing occupancy and revenue. Processed payments, balanced night audits, and converted inquiries into sales through persuasive customer service in English and Portuguese.
Education
Bachelor - International Relations
Federal University of Uberlândia
Brazil01.2022
Skills
- Microsoft Office & Google Office
- Strong Communication Skills
- Sales & Business Development
- Multilingual & International Experience
- Project Coordination
- Team Collaboration & Leadership
- Problem-Solving & Adaptability
- Client Relationship Management
Languages
American English—Fluent
Brazilian Portuguese—Native
Spanish—Advanced
French—Intermediate
Qualifications / Other Activities
Cargill Global Scholars Award (2015), Bogotá Humana Exchange Program (2014), AIESEC in Uberlândia volunteer (2014)
Timeline
Partnership Coordinator
LIFT Enrichment
10.2023 - Current
Remote Phone Interviewer/Sales Closer
Fandafia Agency
07.2023 - 10.2023
English as a Second Language Teacher
Casa Thomas Jefferson
02.2021 - 02.2023
Products and Services Analyst
American Chamber of Commerce in Brazil
04.2018 - 06.2019
Helbor Flat Class
05.2017 - 04.2018
Bachelor - International Relations
Federal University of Uberlândia
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