Summary
Overview
Work History
Education
Skills
Languages
Qualifications / Other Activities
Timeline
Generic

Bárbara Franco Lima

València

Summary

Multilingual professional with 5+ years of experience in sales, outreach, and education. Proven track record in cold/warm calling, client relationship management, and cross-cultural collaboration. Adept at leveraging CRM tools (Pipedrive, Basecamp) to drive results. Passionate about connecting with clients and delivering value through tailored solutions.

Overview

8
8
years of professional experience

Work History

Partnership Coordinator

LIFT Enrichment
10.2023 - Current
  • Responsible for cold calling school districts, and introducing them to the program to book appointments for closers; collaborating closely with a diverse and dynamic team, participating in strategic sales meetings, and ensuring a consistent workflow by following our established Standard Operating Procedures. Leveraging tools like Google Sheets, Basecamp, and Pipedrive, Built rapport with clients by articulating workshop value, resulting in booked meetings that generated $500K+ in new-client sales.

Remote Phone Interviewer/Sales Closer

Fandafia Agency
07.2023 - 10.2023
  • Responsible for contacting influencers and presenting them with the agency’s proposal. The success rate of 65% in warm calls.

English as a Second Language Teacher

Casa Thomas Jefferson
02.2021 - 02.2023
  • Responsible for planning, organizing, and teaching English lessons to different levels of learning.

Products and Services Analyst

American Chamber of Commerce in Brazil
04.2018 - 06.2019
  • Led corporate sponsorship sales, consistently meeting targets by pitching and closing advertising deals with member companies. Developed tailored proposals to highlight ROI for sponsors of our monthly training workshops (Finance, HR, Marketing, etc.). Managed key accounts, identifying upsell opportunities while strengthening relationships to boost retention. Organized high-impact events that delivered value to sponsors, ensuring repeat partnerships.

Helbor Flat Class
05.2017 - 04.2018
  • Managed front desk operations, handling check-ins/outs while directly selling rooms to walk-in guests, maximizing occupancy and revenue. Processed payments, balanced night audits, and converted inquiries into sales through persuasive customer service in English and Portuguese.

Education

Bachelor - International Relations

Federal University of Uberlândia
Brazil
01.2022

Skills

  • Microsoft Office & Google Office
  • Strong Communication Skills
  • Sales & Business Development
  • Multilingual & International Experience
  • Project Coordination
  • Team Collaboration & Leadership
  • Problem-Solving & Adaptability
  • Client Relationship Management

Languages

American English—Fluent
Brazilian Portuguese—Native
Spanish—Advanced
French—Intermediate

Qualifications / Other Activities

Cargill Global Scholars Award (2015), Bogotá Humana Exchange Program (2014), AIESEC in Uberlândia volunteer (2014)

Timeline

Partnership Coordinator

LIFT Enrichment
10.2023 - Current

Remote Phone Interviewer/Sales Closer

Fandafia Agency
07.2023 - 10.2023

English as a Second Language Teacher

Casa Thomas Jefferson
02.2021 - 02.2023

Products and Services Analyst

American Chamber of Commerce in Brazil
04.2018 - 06.2019

Helbor Flat Class
05.2017 - 04.2018

Bachelor - International Relations

Federal University of Uberlândia
Bárbara Franco Lima