Botond Kocsis
Körmend
Summary
Personable and highly motivated, with foundation in relevant academic coursework and projects. Demonstrates fundamental understanding of key industry principles and possesses strong analytical and problem-solving skills. Aims to contribute effectively and make positive impact through diligent work and innovative solutions. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
3
3
years of professional experience
Work History
Front Desk Team (Reception)
Riviera Park Hotel
06.2024 - 09.2024
- Enhanced guest satisfaction by efficiently managing front desk operations and addressing inquiries promptly.
- Assisted general manager in creating promotional packages that attracted new customers while retaining loyal clientele as well.
- Utilized various software programs for reservations management, billing accuracy, and efficient communication between departments.
- Managed room inventory effectively, minimizing overbooking situations and maximizing revenue opportunities.
Front Desk Team
Balatontourist Camping
06.2023 - 09.2023
- Providing a warm welcome for the guests in accordance to the Resort's standards
- Securing full information and assistance to Guests
- Answering telephone calls and e-mails, organizing transfers
- Keeping in constant touch with the Guests, taking care of their needs, solving any problems during their stay
- Maintaining contact with the Housekeeping and other Units.
Camp Counselor
North Woods and Pleasant Valley Camp
06.2022 - 08.2022
- Plans, leads, and implements camp programs for children
- Provides high-quality educational and recreational opportunities and enjoyable experiences for camp participants
- Supervises campers and ensures their safety, development, growth, skill achievement, and general well-being
- Maintains a schedule for camp participants
- Facilitates and creates lesson plans for daily activities
- Organizes and leads various small and large group activities
- Ensures the cleanliness of the site
- Assists in maintaining accurate program records, including incident reports, logbook documentation, and daily attendance
- Knows and understands all emergency procedures associated with the camp program
- Records and tracks camper’s dietary restrictions/allergies and ensures that the meals/snacks are distributed to them
- Mediates any campers’ disputes
- Knows, enforces, and follows all safety guidelines associated with the camp program, including knowing the whereabouts of your charges at all times
- Maintains constant surveillance of the pool/body of water areas.
Hotel support staff
MJUS Resort 4* & Thermal Park
07.2021 - 08.2021
- Providing a warm welcome for the guests in accordance to the Resort's standards
- Securing full information and assistance to Guests
- Answering telephone calls and e-mails, organising transfers
- Keeping in constant touch with the Guests, taking care of their needs, solving any problems during their stay
- Maintaining contact with the Housekeeping and other Units.
Education
Bachelor of Science - Tourism And Leisure Management
IMC University of Applied Sciences Krems
Krems An Der Donau06.2026
Bachelor of Science - Business Administration
University of Huelva
Huelva02.2025
High School Diploma -
Kanizsai Dorottya Secondary Grammar School
Szombathely06.2023
Skills
- Organized work
- Openness to self-development
- Receptivity to modern technologies
- Flexibility
- Good critical thinking skills
- Problem-solving
- Accepting diversity
- MS Office (Excel, Word, PowerPoint)
- Driving license “B” category
- YMCA Lifeguard Certification
Personal Information
Place of Birth: Körmend, Hungary
Date of Birth: 07/07/03
Languages
Hungarian
Bilingual or Proficient (C2)
English
Advanced (C1)
German
Intermediate (B1)
Spanish
Elementary (A2)
Hobbies and Interests
- Travelling and engaging with diverse cultures
- Sports (football, basketball, volleyball)
- Visiting cultural programs (cinema, comedy theatre)
- Participating in Cultural Exchange Programmes/Events (e.g.:Euroweek -2022 Sept.- Denmark & Sweden)
Timeline
Front Desk Team (Reception)
Riviera Park Hotel
06.2024 - 09.2024
Front Desk Team
Balatontourist Camping
06.2023 - 09.2023
Camp Counselor
North Woods and Pleasant Valley Camp
06.2022 - 08.2022
Hotel support staff
MJUS Resort 4* & Thermal Park
07.2021 - 08.2021
Bachelor of Science - Tourism And Leisure Management
IMC University of Applied Sciences Krems
Bachelor of Science - Business Administration
University of Huelva
High School Diploma -
Kanizsai Dorottya Secondary Grammar School
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