Blanca Rey López
Dos Hermanas
Summary
Detail-oriented individual with exceptional communication and project management skills. Enthusiastic, proactive and hardworking. Good ability to work in teams and in multicultural environments. Willing to take on challenges.
Overview
13
13
years of professional experience
Work History
Customer Service Specialist (Legal Department)
Foundever
07.2018 - Current
- Management of legal claims and lawsuits.
- Managed and updated customer information in CRM systems to ensure accuracy and efficiency.
- Drafting reports and sending payment orders
- Collaborated with cross-functional teams.
Logistics Operator
Decathlon
11.2017 - 06.2018
- Managed inventory levels, ensuring accurate stock counts.
- Coordinated inbound and outbound shipments.
- In charge of the team quality control
Spanish Teacher
Giralda Center
03.2015 - 11.2017
- Developed engaging lesson plans tailored to diverse learning styles and proficiency levels.
- Creation of material and teaching units.
- Organized extracurricular and cultural activities.
- Conducted language exams.
Spanish Teacher
Salamanca Language Center
06.2014 - 09.2014
- Developed engaging lesson plans enhancing students' language acquisition and cultural understanding.
- Mentored novice teachers, providing guidance on effective instructional strategies and classroom management techniques.
- Developed and wrote curricula in both Spanish and English
Administration Assistant
Roomates
02.2013 - 09.2013
- Coordinated office operations to enhance workflow efficiency.
- Executed record filing system to improve document organization and management.
- Assisted in preparing reports and presentations, ensuring accuracy in data compilation and formatting.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
Official Examiner of The Spanish Language
Instituto Cervantes
03-2017
Trasnlation And Interpretation - Modern Languages
Universidad Pablo De Olavide
06-2014
Teaching Sapnish As A Second Language
Clic International House
11-2013
Humanities - Human Sciences
Universidad Pablo De Olavide
06-2012
Skills
- Customer relationship management (CRM)
- Problem resolution and proactivity
- CRM software, Salesforce, Amadeus, Resiber and WorldTracer
- Data entry
- Teamwork and adaptability to multicultiral work environments
- Quality control
- Report creation
- Microsoft Office Suite
- English proficiency
Timeline
Customer Service Specialist (Legal Department)
Foundever
07.2018 - Current
Logistics Operator
Decathlon
11.2017 - 06.2018
Spanish Teacher
Giralda Center
03.2015 - 11.2017
Spanish Teacher
Salamanca Language Center
06.2014 - 09.2014
Administration Assistant
Roomates
02.2013 - 09.2013
Official Examiner of The Spanish Language
Instituto Cervantes
Trasnlation And Interpretation - Modern Languages
Universidad Pablo De Olavide
Teaching Sapnish As A Second Language
Clic International House
Humanities - Human Sciences
Universidad Pablo De Olavide