Beth MacDonald
Newton Stewart,Dumfries & Galloway
Summary
Compassionate healthcare professional specialising in person-centred care and patient advocacy. Experienced in managing caseloads and collaborating with multidisciplinary teams, with strong knowledge of the NHS system. Effective communicator in patient interactions, with a focus on health promotion. Committed to ongoing learning and development within clinical practice.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work history
Waitress/Kitchen assistant
The Riverbank Restaurant
Newton Stewart, Dumfries & Galloway
2016.10 - Current
- Provided top-notch service to customers, improved overall dining experience.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Improved customer satisfaction by providing efficient and friendly service.
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Ensured smooth restaurant operation by effectively managing reservations system.
- Assisted with inventory management, streamlined restaurant operations.
- Advanced team efficiency by assisting in training new waitstaff members.
Education
Master of Science - Physiotherapy
Queen Margaret University
Edinburgh 2022.09 - 2026.06
Skills
- Excellent customer service
- Communication with patients
- Problem-solving
- Self-Motivation to learn
- Self-Reflection capacity
- NHS system familiarity
- Person-centred care
- Health promotion interest
- Multidisciplinary collaboration
- Patient advocacy
- Managing caseload
- Musculoskeletal knowledge
- Computer skills
Placement Experiences
Neurorehab - Stroke
Acute cardiorespiratory inpatient (ICU and ward based) and Pulmonary Rehab outpatient
Paediatrics
Musculoskeletal
Affiliations
- Enjoy being active, going to the gym or various health classes.
- Horse riding
Timeline
Master of Science - Physiotherapy
Queen Margaret University
2022.09 - 2026.06
Waitress/Kitchen assistant
The Riverbank Restaurant
2016.10 - Current