Bernardo Almeida
Barcelona
Summary
Dynamic Sales Development Manager with a proven track record of driving client growth and sales increase through strategic relationship management and team leadership. Skilled in market trend analysis, client needs assessment, and implementing high-impact negotiation tactics that deliver results.
Overview
5
5
years of professional experience
Work History
SDR Manager
Factorial HR SaaS B2B
Barcelona
09.2023 - Current
- Defining processes alongside the Country Director to improve the inbound and outbound strategy.
- Hiring, coaching, and monitoring a team with success, guiding them to achievement, and always aiming for their full potential.
- Working closely with the Account Executives to redefine strategies for the Portuguese Market overall.
- Working closely with the Sales and Marketing Operations teams to define new ways to improve the organization of workflows, introduce new ideas to simplify processes, and discuss problems that are affecting the company.
- Defining strategies alongside the Marketing team in order to improve lead generation.
- Bringing over 1400 new prospects, and over 80000€ new MRR to the company, with 315 new logos, contributing to a 25% increase in quarterly revenue.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Account Executive
Factorial HR SaaS B2B
Barcelona
04.2023 - 10.2024
- Maintained updated knowledge of changing industry standards and trends related to accounts.
- Used consultative sales strategies to effectively overcome client objections and maximize sales activity.
- Collaborated with key decision makers to identify opportunities and develop ideas to deliver sales results.
- Utilized CRM to collect, organize, and manage sales data and customer information.
- Managed a pipeline of over 130 prospects.
- Increased sales by 15%.
Sales Development Representative
Factorial HR SaaS B2B
Barcelona
07.2022 - 04.2023
- Generated new prospects and nurtured existing prospects through outbound phone calls and emails.
- Documented outreach calls and follow-up contacts in CRM system to establish a record of interactions.
- Called on key decision-makers using phone, email, and social touches to bring in new business.
- Maintained communication with account executives to facilitate the development of sales opportunities.
- Collaborated with and supported the sales team to build the sales pipeline.
- Executed cold calls, social media, and other digital strategies to acquire customers.
- Conducted discovery with prospects to evaluate pain points.
- Set appointments to present solutions to prospective customers.
Sales Assistant
GNG - Comércio de vestuário, S.A. / Levi's, Marshopping
Porto
01.2020 - 07.2022
- Helped customers find specific products, answered questions, and offered product advice.
- Monitored stock levels to facilitate restocking and replenishment of shelves.
- Met with customers to offer assistance with selecting merchandise, finding accessories, and completing purchases.
- Built and maintained relationships with peers and upper management to drive team success.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Ended every year in the top 5 best national sellers.
Education
Workshop in Effective Communication and Interaction with Customers Catarina Vasconcelos - Galileu -
GrETUA (University of Aveiro) -
GrETUA (University of Aveiro)
Skills in the areas of Physiology, Microbial Genetics, Biochemistry, Food Chemistry, Food Technology, Food Quality and Safety, Bioentrepreneurship, Genome Biology, Food Quality and Safety. - Food Biotechnology
University of Aveiro
Skills
- Customer Relations
- Research and analysis
- Sales Methodologies
- CRM Management
- Customer Relations
- Research and analysis
- Sales Methodologies
- CRM Management
Timeline
SDR Manager
Factorial HR SaaS B2B
09.2023 - Current
Account Executive
Factorial HR SaaS B2B
04.2023 - 10.2024
Sales Development Representative
Factorial HR SaaS B2B
07.2022 - 04.2023
Sales Assistant
GNG - Comércio de vestuário, S.A. / Levi's, Marshopping
01.2020 - 07.2022
Workshop in Effective Communication and Interaction with Customers Catarina Vasconcelos - Galileu -
GrETUA (University of Aveiro) -
GrETUA (University of Aveiro)
Skills in the areas of Physiology, Microbial Genetics, Biochemistry, Food Chemistry, Food Technology, Food Quality and Safety, Bioentrepreneurship, Genome Biology, Food Quality and Safety. - Food Biotechnology
University of Aveiro
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