Benson Thomas

• Worked as part of a team in order picking to fulfil customer orders.
• Promoted as an Instructor after joining 4 months of with Amazon, providing comprehensive training and support to new hires and veteran associates regarding safety and quality of the operation.
• Actively being considered for promotion to Proxy Team Lead in Inbound Operations, supporting team performance and streamlining inventory processing.
• Acted as a problem solver, utilising deep dive techniques to resolve issues and ensure timely order fulfilment.
• Trained as a Ship Clerk and Indoor Marshall, responsible for ensuring efficient both outbound and inbound trailer operations

· Managed the till operations and processing of payments.

· Greeted customers with warmth and enthusiasm, enhancing positive service experiences.

· Restocking supplies in an organised manner and carrying out manual labour as necessary.

· Required to be versatile by serving customers alongside other duties.

• Efficiently managed inventory, ensuring accurate stock levels and timely replenishment
• Executed order picking and packing duties with precision, meeting strict quality standards
• Responded promptly to shipment inquiries and assisted in the loading and unloading of goods
• Maintained a clean and organized workspace, contributing to a safe and productive working environment.

• Conducted optimized manufacturing processes, ensuring efficiency and quality
• Managed production schedules conducted root cause analysis for issues and implemented continuous improvement initiative
• Collaborated with cross-functional teams, monitored equipment performance, and maintained adherence to safety standards
• Utilized problem-solving skills to enhance productivity and reduced downtime.