Bennie Becton
Torrevieja
Summary
Dynamic and detail-oriented fiber optics professional with a proven track record in installing and maintaining high-quality fiber optic networks for the U.S. Military and the Georgia education system. Recognized for exceptional critical thinking and creative problem-solving abilities, ensuring reliable connectivity through effective diagnosis and resolution of technical issues. Strong collaborator thriving in both team-oriented and independent settings, bringing expertise in splicing, testing, and delivering outstanding customer service. Adaptability to fast-paced environments enhances the ability to meet diverse project demands while maintaining high standards of quality.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Fiber Technician
Alltec Fibre
Zaragoza ,Spain
11.2024 - Current
- Promoted a strong customer service focus within the team by prioritizing client needs throughout project lifecycles.
- Maintained accurate documentation of installed fiber optic systems for easy reference during maintenance work.
- Improved network performance by installing, splicing, and testing fiber optic cables.
- Increased efficiency with proper use of specialized tools like fusion splicers, optical power meters, and OTDRs.
Low Voltage/Data/Fiber Optics/Security/Fire Alarm
Rutland Low Voltage Systems
Valdosta, Georgia, USA
03.2008 - 07.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Performance Coach/Trainer/Account Manager
SIMOS Outsourcing
James Town, Virginia, USA
06.2003 - 03.2008
- Implemented data-driven methodologies to track progress and adjust coaching approaches accordingly.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Facilitated team-building exercises to foster collaboration between department members.
- Streamlined processes for creating, updating, and distributing training materials, resulting in significant time savings for staff members involved in these tasks.
Call Center Support Specialist
Convergys
Valdosta, GA
08.2000 - 09.2001
- Reduced average call handling time with thorough training in company products and services.
- Provided exceptional customer service by patiently addressing concerns and clarifying information as needed.
Oil Loader/Quality Assurance
Archer Daniels Midland (ADM)
05.1999 - 08.2000
Shipping/Receiving/Order Processing
Target Distribution Center (T556)
Tifton, Georgia
02.1994 - 04.1999
Education
Electronics/Networking/Programming
Southwest Georgia Technical College
01.1994
High School - undefined
Brooks County High School
01.1992
Computer And Information Sciences
Valdosta State University
Valdosta ,GaSkills
- Information Technology: Microsoft Word, Excel, Command line interface
- Autodesk Autocad
- Linux, WireShark
- Fiber termination
- Fiber optic routing
- OTDR operation
- Fusion splicing
- Cable management
- Fiber optic testing
- Equipment calibration
- Structured cabling
- Teamwork
- Excellent communication
- Problem-solving
Certification
- Leviton: Fiber Splicing Copper Data Termination RJ45 Male and Female ends including Patch Panel Termination, Data Rack Installation.
- TekTone: Nurse Call Installation and Programming.
Languages
American English
Timeline
Fiber Technician
Alltec Fibre
11.2024 - Current
Low Voltage/Data/Fiber Optics/Security/Fire Alarm
Rutland Low Voltage Systems
03.2008 - 07.2023
Performance Coach/Trainer/Account Manager
SIMOS Outsourcing
06.2003 - 03.2008
Call Center Support Specialist
Convergys
08.2000 - 09.2001
Oil Loader/Quality Assurance
Archer Daniels Midland (ADM)
05.1999 - 08.2000
Shipping/Receiving/Order Processing
Target Distribution Center (T556)
02.1994 - 04.1999
High School - undefined
Brooks County High School
Electronics/Networking/Programming
Southwest Georgia Technical College
Computer And Information Sciences
Valdosta State University