Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
Moncef Benkhaira

Moncef Benkhaira

Vilanova I La Geltru

Summary


27-year-old with a lot of experience in managing teams and moderation.

Ability to work in a team and as an individual.

Self-motivated and can take initiative.

Overview

3
3
years of professional experience

Work History

Quality Supervisor

Majorel
09.2022 - Current
  • Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
  • Weekly meeting with the client to resolve doubts and calibrate.
  • Ensure the productivity of the teams by controlling and monitoring performance, time and results.

Content Moderator

Majorel
05.2022 - 09.2022
  • Monitoring and applying rules and guidelines as set down by our client.
  • Ensure that users have a secure web surfing experience.
  • Analyzed trends in user-generated content to identify areas of risk and potential improvement

Check-in Agent

Europcar
10.2021 - 05.2022
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • Managed event registration and check-in, ensuring a smooth and efficient process for all attendees.
  • Support in the management of reservations and vehicle rental contracts.

French Tutor

Italki
10.2020 - 04.2021
  • Deliver French lessons to different students.
  • Lesson planning, adapted to the needs of individuals, with a primary focus on pronunciation,fluency, grammar and speaking skills.
  • Provided personalized feedback to students to foster language proficiency

Education

Bachelors - Linguistics

University of Barcelona, Barcelona
01.2024

High School Diploma -

La UNED , Madrid
06.2018

High School Diploma -

Flowers High School, Meknes
2018

Skills

  • Project Management
  • Fast learner
  • Adaptability
  • Ability to work under pressure
  • Leadership and teamwork

Hobbies

Swimming, football and gaming.

Languages

French
Bilingual or Proficient (C2)
Arabic
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)

Timeline

Quality Supervisor - Majorel
09.2022 - Current
Content Moderator - Majorel
05.2022 - 09.2022
Check-in Agent - Europcar
10.2021 - 05.2022
French Tutor - Italki
10.2020 - 04.2021
University of Barcelona - Bachelors, Linguistics
La UNED - High School Diploma,
Flowers High School - High School Diploma,

Similar Profiles

CREATE PROFILE
Moncef Benkhaira