Focused Customer Service Representative skilled in customer relationship development and sales. Providing unsurpassed support to demanding customers with a passion for consistently improving numbers, enhancing knowledge and exceeding expectations. With extended knowledge in financial and management accounting.
Full sales cicle of Software renewals, incl.: renewal quoting, expansion, customer check-ins and licenses administration
Internal development program: financial consulting for sales department incl. financial selling (customer), TCO calculations, contracting, contract negotiations, development of entry strategies (customer)
Prospecting: Identified new business opportunities with potential clients in targeted markets.
Customer Acquisition: First customer pitch & meetings, qualifying marketing leads & campaigns
Internship in school administration
Internship within departments of sales, accounting, legal and logistics