Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Ben Barrett

Madrid

Summary

Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Strong leader and problem-solver dedicated to streamlining operations to promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

7
7
years of professional experience

Work History

Client Services Executive

Chubb
08.2023 - Current
  • Manages a diverse portfolio of clients, effectively prioritizing tasks to meet deadlines and exceed expectations.
  • Develops and maintains existing client relationship.
  • Reconciles processed invoices against purchase orders, identifying discrepancies and resolving issues promptly.
  • Has a deep knowledge of multinational insurance programs.


Learning Consultant

goFluent
12.2022 - 08.2023
  • Conducted bi-weekly check-ins with students to monitor their progress and provided motivation to help them achieve their learning goals.
  • Provided ongoing support to students throughout their learning journey via phone and email, ensuring that they had the resources and guidance needed to succeed.
  • Delivered engaging and informative webinars in multiple languages to demonstrate the full functionality of the platform, helping students to optimize their learning experience.

Assistant Manager

Number 16 English Academy
03.2022 - 12.2022
  • Managed a team of teachers and aid in their professional development through weekly training sessions.
  • Head of Exam department, responsible for aiding students in their exam preparation for Cambridge Exams, IELTS, APTIS & TOEFL.
  • Assess the level of potential new students and welcome them into the academy.
  • Provided support and guidance to students and teachers as needed.

English Teacher

Number 16 English Academy
02.2021 - 03.2022
  • Prepared and implemented lesson plans covering required course topics.
  • Administered assessments and standardized tests to evaluate student progress.
  • Planned dynamic lessons to increase student comprehension of books and literary concepts.
  • Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.

Event Coordinator

Aligned Events
09.2019 - 08.2022
  • Coordinated schedules and timelines for events and liaised with clients to understand event scopes of work.
  • Established budgets and determined timelines for venue selection, guest list finalization, and rehearsal ceremonies and receptions.
  • Attended conferences and events to stay up-to-date with industry trends and planning standards.

Hotel Receptionist

Infinity Hotel München
01.2018 - 08.2019
  • Collected room deposits, fees, and payments.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Completed late check-ins and directed guests to rooms and facilities.

Education

A-Levels - Modern Foreign Languages

Hereford Sixth Form College

Skills

  • Project Management
  • CRM Tracking
  • Guest Relations
  • Multinational Programs
  • Attention to detail
  • Cross-functional coordination

LANGUAGES

English - Native Tongue
Spanish - Professional Proficiency
German - Professional Proficiency
French - Advanced

Timeline

Client Services Executive

Chubb
08.2023 - Current

Learning Consultant

goFluent
12.2022 - 08.2023

Assistant Manager

Number 16 English Academy
03.2022 - 12.2022

English Teacher

Number 16 English Academy
02.2021 - 03.2022

Event Coordinator

Aligned Events
09.2019 - 08.2022

Hotel Receptionist

Infinity Hotel München
01.2018 - 08.2019

A-Levels - Modern Foreign Languages

Hereford Sixth Form College

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Ben Barrett