Bechara naaman
barcelona
Summary
Relocated to Barcelona two years ago, bringing a diverse cultural background and fluency in Arabic, English, French. My multilingual skills and international experience have strengthened my ability to engage effectively with customers, providing a strong foundation in customer relations.
Overview
10
10
years of professional experience
Work History
Risk Analyst
Teleperformance Company - Stripe Project
Barcelona
2024.05 - 2024.10
- Responsibilities: Conducted risk assessments for payment processing and financial operations,identifying and mitigating risks related to fraud.
- Software & Tools: Utilized Stripe's suite of tools for transaction analysis, leveraging advancedreporting features to track payment data and monitor financial performance
Receptionist – 5-Star Hotel
Grand Hills Hotel
2022.02 - 2023.04
- As a receptionist at a 5-star hotel, your role is to offer impeccable service, ensuring each guest receives a personalized, seamless experience from arrival to departure. Manage check-ins and check-outs, assist with guest requests, and collaborate with hotel staff to maintain the highest standards of hospitality
Fine Dining Waiter
Le Grey
2019.08 - 2022.02
- As a team member at Le Gray Fine Restaurant, I contributed to delivering an exceptional dining experience by providing attentive service and ensuring the highest standards of food and beverage quality.
Waiter
The Rooftop at Four Seasons Hotel
2017.04 - 2019.05
- As a member of The Rooftop team at the Four Seasons Hotel Beirut, I provided exceptional guest service in a luxurious, high-end setting. My duties included welcoming and seating guests, offering menu recommendations, and ensuring a seamless dining experience while maintaining the highest standards of hospitality.
Receptionist
Four seasons Hotel
2015.03 - 2017.01
- As a receptionist at the Four Seasons Hotel, I provided world-class guest service, ensuring a seamless check-in and check-out process. I greeted guests with a warm, professional demeanor, handled reservations, addressed inquiries, and assisted with special requests
Education
BBA - Interior Design
Lebanese University / 2014
LebanonSkills
Customer service
Team collaboration
Communication skills
Computer skills
Organization
Attention to detail
Positive attitude
Languages
Arabic
First Language
English
Advanced (C1)
C1
French
Advanced (C1)
C1
Spanish
Intermediate (B1)
B1
Timeline
Risk Analyst
Teleperformance Company - Stripe Project
2024.05 - 2024.10
Receptionist – 5-Star Hotel
Grand Hills Hotel
2022.02 - 2023.04
Fine Dining Waiter
Le Grey
2019.08 - 2022.02
Waiter
The Rooftop at Four Seasons Hotel
2017.04 - 2019.05
Receptionist
Four seasons Hotel
2015.03 - 2017.01
BBA - Interior Design
Lebanese University / 2014